Area Manager Galway & Midlands Region

at  Derrycourt Cleaning Specialists

Derrycourt Cleaning Specialists was established in 1992 by Ann and Martin O’Hanlon. Over the past decade the company has experienced tremendous growth and currently employs a workforce of over 1700 staff. Family owned and managed, Derrycourt Cleaning Specialists takes great pride in total commitment to client satisfaction, always aiming to exceed customer’s expectations and to provide a personal and professional service through the experience and commitment of their trained staff. Derrycourt Cleaning Specialists client base spans across the industrial, commercial, educational, manufacturing, retail, healthcare and hospitality industries.
Derrycourt is an equal opportunities employer. We believe that our commitment to ensuring diversity & inclusion in our policies and day to day work practices, placing of equality, human rights and the diversity of our people at the heart of business strategies, plans and activities, will support our continued growth, make us more dynamic and ensure our overall effectiveness. To this end, Derrycourt strives to respect, support and ensure the inclusion of all voices and cultures that make up Ireland today, from all sections of society, from existing and new communities, and from all social backgrounds, ethnicities and tradition
Derrycourt would like to appoint an Area Manager for the Midlands region. The key responsibilities as outlined below are some of the criteria that is essential part of the role. You will be reporting to the Regional Manager for the area on a weekly basis and will asked to travel to the Head Office in Dublin to attend meetings
Location of Role: Galway & Midlands Region

• To supervise and investigate the quality and standards of cleaning services provided by Derrycourt Cleaning Specialists at various client sites within a specific geographical area and assist the Regional Manager and Contracts Manager in ensuring the profitability of individual contracts across the area.
• Responsible for the supervision of the cleaning service employees, including the allocation of workloads, monitoring progress and performance, determining work priorities, paying particular attention to productivity and quality control through regular site visits.
• Responsible for ensuring health and safety standards are maintained on client sites under their remit.
• To control and monitor the correct use of appropriate cleaning materials in their client sites.
• To carry out stock checks on equipment and materials as required.
• To arrange/carry out the induction and ‘on the job’ training with cleaning operatives and ensure that all employees are trained to required standards.
• To assist in co-ordinating disciplining and counselling of employees in conjunction with Human Resources in accordance with agreed policies.
• To champion and promote Derrycourt Cleaning Services at all times, seeking to avail of any business opportunity which may present itself.
• To liaise with Human Resources on the provision of relief cleaning personnel as required.
• Responsible for ensuring that every client site has an up to date cleaning manual and promote awareness of same with employees.
• Work with the Quality team to prepare, maintain and update work schedules and checklists for each of your sites.
• Undertake audits using eCat as required based on the SLA with the client.
• Implement CAPA plans in relation to any audit non-conformances outlined by you or Quality department or the client themselves.
• Ensure all CAPA plans are completed on time.
• As required prepare monthly KPI reports.