Area Manager - South East 10

at  Alliance Automotive Group

Alliance Automotive Group are a leading distributor of light and commercial vehicle parts to the independent aftermarket in UK, Ireland, France, Germany, Poland, Netherlands, Spain and Portugal. We service independent repairers, body shops, auto centres, fast fit companies and end consumers with parts and equipment through a network of national and regional logistics platforms as well as networks of local distributors comprising our own subsidiaries and independent affiliates. Alliance Automotive Group are proud to be the home of the NAPA Racing UK British Touring car team.
We are currently looking for an Area Manager to oversee our busy branches.
The ideal candidate will already be working in the automotive industry and will have experience as an Area Manager or will be an experienced Motor Factor Branch Manager looking for progression.
This role will report directly to the Divisional Manager.

RESPONSIBILITIES WILL INCLUDE BUT NOT LIMITED TO:

• Day-to-day operation of the branches within your area.
• Evaluating employee performance and providing feedback and coaching as required.
• Developing customer relations within area, communicating with Regional Sales Manager to meet targets.
• Interacting with customers on a regular basis via telephone or when visiting the branch to ensure satisfaction and gain useful feedback.
• Regular interaction and holding short daily catch up sessions with all area management.
• Briefing Branch Managers and other employees on current sales goals, promotions, and other relevant information
• Ensuring Branch stock control and audits are completed and to schedules set.
• Efficient management of stock, to include goods in, supplier and customer returns in all branches.
• Monitoring and driving telesales efficiency within your area.
• Ensuring service levels with parts deliveries are to a satisfactory standard in all branches.
• Resolving customer problems as needed.
• Ensure the planning and authorising staff holidays are as per company policy within all branches.
• Reporting and dealing with staffing issues. (all disciplinary issues to be dealt with via HR department)
• Complying with all health & safety requirements.
• Ensuring all branches complete daily van checks and resolving defects reported.
• All Branches efficiently manage and handle cash and adhere to relevant procedures.
• Active in assisting credit control with customer debt. (Running over aged debt report)
• Cooperating with other areas and departments relating to company practices.
• Driving promotional activities from across the area and achieve goals set.
• Adhering to high ethical and professional standards.
• Ensuring a high standard of housekeeping within the branches.
• Ensuring all company procedures are always adhered to.

TO BE SUCCESSFUL IN THIS ROLE:

• You must be a natural leader, self-driven and enjoy working as a team to achieve results.
• Have knowledge of the local area and customer base (desired but not essential).
• Demonstrate proven ability to manage and grow direct reports.
• First class commercial awareness with an ability to leverage reporting data to drive growth and margin.
• Good working knowledge of Microsoft Excel