Area Manager

at  Stonebridge HR Solutions

We have an exciting opportunity available in the Cape Town area as an Area Manager for a company within the Food (Retail) industry to provide a link between the different franchise stores and Head Office and to ensure that the company’s stands and brand guidelines are implemented and always maintained.
Reporting line: Report to the Operations Executive who is based at Head Office in Gauteng

REQUIREMENTS:

• Grade 12
• Tertiary qualification will be beneficial
• 5 years’ experience within the food industry and previous experience in dealing with franchisees.
• A solid understanding of training principles.
• Sound financial understanding of gross profit and food costs.
• Have a valid CODE 8 driver’s license.
• Travelling in this position is required.
• Working nights and weekends is also a requirement.
• Has the ability to think strategically.
• Able to cope within a pressurized environment.
• Able to give good and consistent advice.
• Be pro-active, committed, a good negotiator, able to handle conflict, well organized, an excellent communicator, a problem solver, a team player, and someone who shows initiative.
• Ability to management yourself – work independently
• Must live in the Cape Town area

• Act as a communication link between the franchisees and the franchisor.
• Ensure all stores under your control are in total compliance with the Franchise Agreement.
• Should there be a complaint in a store, a report back in writing must be sent to the Operations Executive on the actions taken at store level to ensure the complaint does not happen again.
• Advise franchisees on food costs, marketing, profitability matters as well as operations procedures including finding variances on daily, weekly, and monthly stock counts.
• Assist franchisees to identify and correct food costs that are above or below the company standard.
• Assist franchisees to identify marketing and sales opportunities.
• Providing all support required by the franchisee and Corporate Store Managers in the setup of a new store, re-vamp, re-location or sale including the following:
• Opening stock order.
• Equipment order.
• Marketing order.
• Staff levels and rosters.
• Food preparation including production lists.
• Dough levels including dough sheet forecasting and completion.
• Applications of telephone lines, credit card machines, internet, vegetable suppliers and ABI contracts.
• Perform a dry run the night before the new store opens to check quality of product.
• Providing all support required for a period of no less than 7 days.
• Assist both the existing franchisees and the existing company owned stores, where and when required.
• Provide on the job training to the franchisees and the staff, when needed.
• Scout for new sites when travelling and inform management.
• Assist in managing the expired Franchise and Lease Agreements.
• Reporting:
• Day Report
• Night Report
• Telephone Report
• Management Report
• Any other ad hoc duties
  Benefits: Company Car, Fuel for business use and phone reimbursements (up to R1000)