Area Manager

at  The Universal Group

ARE YOU A DEDICATED INDIVIDUAL WITH STRONG MANAGEMENT SKILLS LOOKING TO MAKE A DIFFERENCE?

The Universal Group, recognized as one of Canada’s best-managed companies in 2023, has exciting opportunities in our Traffic Operations department. As an Area Manager, you play a critical role in the overall coordination and implementation of high-quality traffic control services. This role involves maintaining traffic control operations, ensuring productivity, efficiency, safety, and supervising field staff.

WHAT WE NEED FROM YOU:

• Construction industry experience preferred.
• Previous traffic control experience is considered an asset.
• Minimum 2 years construction management experience required.
• Excellent organizational, time management, and prioritization skills with the ability to multi-task and effectively meet deadlines.
• Experience in addressing conduct and performance issues with geographically dispersed field employees.
• Well versed in all safety regulations as it relates to traffic management, its service, and facility.
• Valid WorkSafeBC Traffic Control Person ticket considered an asset.

• Uphold The Universal Group’s purpose (PEACE OF MIND) and core values (PASSIONATE, AUTHENTIC, AND DRIVEN).
• Collaborate with the General Manager (GM), Dispatch, and Occupational Health and Safety (OHS) to coordinate schedules, distribute work efficiently, and address relief needs.
• Manage and develop client relationships in partnership with the GM.
• Supervise and direct traffic employees in the Dispatch, Fleet, and for site requirements.
• Ensure field staff comply with regulations, company standards, and policies through education and training
• Address the portfolio of clients assigned to them and employee inquiries via phone and email, including staffing, safety concerns, and complaints.
• Investigate and address complaints from clients, the public, and employees, reporting major incidents
• Collaborate with Fleet and Facilities departments to maintain proper inventory and supply of fleet vehicles for new LCTs.
• Analyze field staff utilization and address non-supply issues.
• Assist HR and GM with manpower forecasting, planning, and deployment.
• Work with HR on recruiting, retention, labor relations, and compliance with collective agreements.
• Ensure compliance with health and safety policies, procedures, and practices in collaboration with OHS.
• Unique reporting for assigned client groups.
• Site visits for contractor consultations.