Asia-Pacific Global Operations - Indirect Tax, Senior Associate

at  EY

Join our fast-growing Asia-Pacific Global Operations team as a Senior Associate, based in Kuala Lumpur, Malaysia, where you will have the opportunity to work on EY’s largest multi-country client engagements. We deploy strong multi-skilled teams working seamlessly across countries and service lines, with major hubs in Malaysia, Singapore, India and Philippines.

SKILLS AND ATTRIBUTES FOR SUCCESS

• Dynamic, innovative & problem resolution focus with strong communication skills, both written and verbal
• Team player with project management capabilities
• Highly motivated with the ability to work both independently and in a team
• A desire to learn and develop into the role
• Ability to plan and prioritize work

YOUR KEY RESPONSIBILITIES

As a Senior Associate in the Asia-Pacific Global Operations team, you will be managing a portfolio of clients where you will be supporting the indirect tax process owners, including

• Act as single point of contact towards our client’s tax manager or director in Asia-Pacific and report to the responsible manager/senior manager/director/partner in EY
• Support the client serving team and manage the relationship with other teams/offices involved in supporting this client
• Set-up and drive standard processes and monitor global metrics
• Oversee day-to-day operations, manage financials and coordinate services
• Review progress of operational and continuous improvement targets.
• Review end-to-end process improvement suggestions; integrate and track agreed-upon process changes
• Report service performance and escalation status; develop corrective action plans
• Conduct monthly update calls and meetings
• Identify issues and opportunities to continuously improve the indirect tax compliance processes
• Supervise, coach and lead junior team members
• Broaden the relationship network with existing clients and participate in commercial initiatives together with manager/senior manager/director/partners
• Proactively communicate and collaborate with other sub-service lines and identify and facilitate cross-selling opportunities
• Proposing improvement possibilities to raise effectiveness and efficiency of the work processes.

In addition, you will get a chance to work on one or more strategic initiatives we define in terms of:

• Process: standardization, centralization, design new services, legislative updates, etc.
• Technology: automation, data analytics, dashboarding, etc.
• People: training program, career development, recruitment, etc.
• Go to market: position new services, marketing of existing services, etc.

TO QUALIFY FOR THE ROLE YOU MUST HAVE

• A Bachelor/Master degree xxx
• Minimum 4 years of relevant professional experience in tax, either in industry or with other service providers.
• Basic understanding of other compliance activities such as indirect tax, statutory accounting and corporate tax compliance.
• Basic understanding of IT/ERP systems and indirect tax reporting solutions