Asian Business Trade Sales Support

at  Carters

As a MANDARIN SPEAKING Trade Sales Support team member at CARTERS Papakura, your role will be pivotal in providing essential support and communication to our Account Managers and the broader team to effectively serve our ASIAN BUSINESS Building Trade Customers. In this dynamic role, you must excel as a versatile sales administrator, embracing a “no task is too big or too small” mindset to thrive amidst unique daily challenges.

• Process customer orders accurately and promptly resolve any arising issues to ensure customer satisfaction.Collaborate with transportation partners to arrange prompt and efficient delivery to our trade customers.
• Diligently track backorders to ensure comprehensive follow-up and fulfilment.
• Deliver exceptional customer service by swiftly identifying suitable products, preparing and loading customer orders, and completing sales documentation accurately.

ADVANTAGES OF ADVANCING YOUR CAREER WITH CARTERS

• Stability and a focus on work life balance, this role offers permanent full-time employment with Sundays off
• Attractive compensation package
• 7.5% benefits package designed to bolster your health and financial security. This includes fully covered Southern Cross Health Insurance, participation in our Superannuation Savings Scheme, Life and Disability Insurance coverage, and contributions to Kiwisaver.
• Company buying privileges across all CARTERS stores.
• Opportunities for training, growth, and advancement. This position is ideal for individuals seeking career development, with potential pathways to transition into Account Management roles.

• Process customer orders accurately and promptly resolve any arising issues to ensure customer satisfaction.Collaborate with transportation partners to arrange prompt and efficient delivery to our trade customers.
• Diligently track backorders to ensure comprehensive follow-up and fulfilment.
• Deliver exceptional customer service by swiftly identifying suitable products, preparing and loading customer orders, and completing sales documentation accurately