Assistant Banqueting & Conference Coordinator

at  Helderberg Personnel

Helderberg Winelands: A prestigious establishment in the Cape Winelands is seeking to employ an enthusiastic and detail-oriented Assistant Banqueting & Events Coordinator to join their team.
Note that consideration will only be given to applicants who have experience in an equal role in the hospitality industry and who currently reside in the Helderberg Winelands region.
assistant banqueting coordinat|assistant events planner

The Assistant Banqueting Coordinator will support the Banqueting Manager in organizing and executing banqueting events, ensuring smooth operations and exceptional guest satisfaction. The ideal candidate will have excellent communication skills, strong organizational abilities, and a passion for delivering high-quality service in a fast-paced environment.

• Assist the Banqueting Manager in coordinating all aspects of conference and banqueting events
• Collaborate with other departments to ensure seamless event execution.
• Liaise with clients to understand their event requirements, preferences, and special requests, providing exceptional customer service throughout the planning process.
• Prepare detailed event proposals, contracts, and banquet event orders (BEOs) accurately and in a timely manner.
• Coordinate event setups to client specifications and event requirements.
• Supervise banquet staff during events.
• Conduct pre-event meetings with staff to communicate event details.
• Oversee the timely and efficient service of food and beverages during events.
• Handle guest inquiries, feedback, resolving any issues as required.
• Assist in maintaining inventory of banquet supplies, equipment, and linens, ensuring adequate stock levels and proper storage.
• Assist with post-event activities, including billing, evaluation, and follow-up with clients to gather feedback and foster long-term relationships

KEY RESPONSIBILITIES:

The Assistant Banqueting Coordinator will support the Banqueting Manager in organizing and executing banqueting events, ensuring smooth operations and exceptional guest satisfaction. The ideal candidate will have excellent communication skills, strong organizational abilities, and a passion for delivering high-quality service in a fast-paced environment.

• Assist the Banqueting Manager in coordinating all aspects of conference and banqueting events
• Collaborate with other departments to ensure seamless event execution.
• Liaise with clients to understand their event requirements, preferences, and special requests, providing exceptional customer service throughout the planning process.
• Prepare detailed event proposals, contracts, and banquet event orders (BEOs) accurately and in a timely manner.
• Coordinate event setups to client specifications and event requirements.
• Supervise banquet staff during events.
• Conduct pre-event meetings with staff to communicate event details.
• Oversee the timely and efficient service of food and beverages during events.
• Handle guest inquiries, feedback, resolving any issues as required.
• Assist in maintaining inventory of banquet supplies, equipment, and linens, ensuring adequate stock levels and proper storage.
• Assist with post-event activities, including billing, evaluation, and follow-up with clients to gather feedback and foster long-term relationships.