Assistant Brand Planner (Order Management) - West Elm

at  WILLIAMSSONOMA SINGAPORE PTE LTD

This position coordinates all end-to-end purchase order management activities and communicates with cross-functional teams for their assigned categories within a brand for our Global business. This position also supports reports generation and analysis as needed.

QUALIFICATIONS:

• Candidate must possess a tertiary qualification with 2-3 years of Supply Chain Management, Order Management, and/or Customer Service experience
• Candidate with lesser years of experience may be considered for a junior level.
• Intermediate Microsoft Excel competency. Knowledge of Microsoft Access is an advantage
• Meticulous and detail-oriented with strong follow-through
• Strong analytical, problem-solving and organizational skills
• Excellent written and verbal communication skills
• Ability to prioritize and work in a fast-paced, collaborative environment

Order management

• Co-ordinate with Global Business Partners on order submission within the required timeline
• Ensure timely order placements, acceptance, and revisions to vendors
• Maintain and update accurate ship dates, quantities, costs, and descriptions on purchase orders
• Follow up on the purchase order, shipping, and receiving status
• Monitor order fulfillment & shipment tracking status and provide to internal and external stakeholders and Global systems

Communication

• Collaborate with US Merchandising teams on SKU setup process and SKU availability to support on-time purchase order creation
• Work closely with Sourcing and Logistics to support timely delivery of goods to all markets
• Collaborate with Global Sourcing and negotiation with vendors to improve timely acceptance and on-time delivery
• Communicate relevant ordering information updates to Global partners, Sourcing team, and vendors
• Participate in calls with Global cross-functional teams

Reporting and analysis

• Run weekly/monthly reports for internal and external stakeholders
• Perform analysis of shipment timing to support the monthly revenue forecast

Others

• Participate in cross-functional initiatives or projects
• Share best practices among the team to improve and drive efficiency
• Other tasks assigned by the supervisor on an ad hoc basis