Assistant Community Manager

at  Kibo Capital

JOB SUMMARY

The Assistant Community Manager will provide support in all areas of community operations while developing tenant relationships and managing to all aspects of lease administration to ensure the property is performing at the highest potential.

MINIMUM QUALIFICATIONS

• Two years combined leasing, marketing, or operations experience.
• Strong verbal and written communication skills.
• Understanding of basic finance fundamentals; previous experience in creating/adhering to budgets, fiscal reporting.
• Strong computer literacy to effectively operate software, including AppFolio and Microsoft Office Suite.

PREFERRED QUALIFICATIONS

• 1-3 years of prior experience in multifamily/residential property management is preferred.
• Experience using Appfolio is strongly preferred.
• History of maintaining high occupancy, low turnover, and low delinquency.
• Knowledge of federal, state, and local laws pertaining to property management and Fair Housing.

EDUCATION

• High School diploma or equivalent.

PHYSICAL REQUIREMENTS:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift, bend, stoop, climb, reach, and lift up to 25 pounds at a time without assistance.
• Must be able to walk various terrain and climb stairs and ladders.

ADDITIONAL ELIGIBILITY REQUIREMENTS

Valid and current Driver’s License
Must past a background check, drug screen and motor vehicle report prior to first day of employment
Fair Housing certification or ability to obtain within first 30 days of employment (course provided by employer)

• Fields questions from tenants, with follow up and resolution.
• Maintains availability reports.
• Assists leasing with payment processing, phone coverage and work orders.
• Ensures all applicable deposits, rents, and other fees are collected and deposited.
• Monitors tenant compliance with lease agreements.
• Reviews files and ensures accuracy for all lease paperwork and entries into AppFolio.
• Processes rental applications.
• Runs monthly audits on accounts and ensures all monies are allocated correctly – ensures leases have been renewed and up to date.
• Responsible for move-outs and updates the make-ready board.
• Prepares make-ready requests for maintenance technicians.
• Assists with property inspections after units have been made-ready.
• Maintains marketing updates on various sites.
• Assists with annual budgets as needed.
• Performs daily property walks.
• Serves as back-up to the Community Manager in the event the Community Manager is absent.
• Other duties as assigned.