Assistant Community Manager

at  Stockland

• Deliver exceptional community minded experiences
• Permanent fulltime opportunity
• Across all Stockland Halcyon Communities – Sunshine Coast
  Fully utilise your customer service experience in overseeing the day-to-day operations across our Lifestyle Communities located on the Sunshine Coast, developing, and fostering positive relationships with our homeowners.

THE STOCKLAND PROPOSITION

Stockland Halcyon is Australia’s most awarded creator of lifestyle living communities with more than 2,500 homes across Southeast Queensland, Victoria, most recently NSW and soon to be Western Australia. Integrating with Stockland, together we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.
We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds, and we want our teams to reflect this.
We offer competitive remuneration and benefits. Benefits include free to access or subsidised lifestyle, health, well-being, and financial services products.
Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date.

Working across the communities, an integral part of the team, providing high level support to the Community Managers. Your exceptional inter-personal skills will be crucial in this dynamic and varied role where every day is different and provide you with future opportunities for career progression. Full time position, Monday to Friday.

Some of your key responsibilities will include:

• Assisting Community Manager with homeowner queries and concerns
• Build, maintain and grow positive and respectful relationships with homeowners
• Welcoming new homeowners and ensuring they are embedded into the community
• Preparation of paperwork to all new home owners settling into homes
• Work collaboratively with all contractors and service providers
• Ensure adherence to all legislative and regulatory compliance, guidelines and policies
• Work collaboratively with Caretakers to ensure the needs of the community are being met
• General administration working across MS Office Suite and assist with the Community Website (intranet)
• Actively participate as well as represent Stockland Halcyon at homeowner functions and events
• Liaise with homeowner interest groups, attend meetings and take minutes as required