Assistant Community Manager

at  Westward Property Management

Advocate Property Management (A Westward 360 company) is looking to add an Assistant Community Manager to join our growing company in the Lockport, IL area. If you want an opportunity to grow with a company on the rise, look no further! We pride ourselves in providing the ultimate experience for our clients.
Westward360 is a leader in the Property Management industry, with locations across the map. We service condo, townhome, and homeowner associations, and provide rental management services to multi-family, single-unit, and co-op properties.

• Be the first point of contact for any callers, clients or visitors.
• Answer phones, respond to owner emails and phone calls within 24-48 hours, forwarding calls to the appropriate party if unable to assist. Some calls may be onsite specific, and some may be broader calls to the company overall.
• Assist community manager and the community board of directors with the day-to-day community management operations.
• Communicate with vendors, suppliers, legal teams, etc.
• Be the liaison between the community owners, board of directors and community manager.
• Update owner, tenant, and/or property manager contact information in systems (email addresses, cell phone numbers, etc.).
• Assist with processing ARC applications and review to ensure all necessary documents are submitted.
• Maintain logs (copies, postage, etc.).
• Attend occasional staff meetings in the main office in Naperville.