Assistant Director – Employer Advisory Service

at  Fair Work Ombudsman

• Executive Level 1 Opportunity
• All OFWO locations
  The Office of the Fair Work Ombudsman (OFWO) is seeking an Assistant Director – Employer Advisory Service (EAS) to support the delivery of a specialised service that provides small businesses with tailored, written, technical (not legal) advice about pay and entitlements under awards and enterprise agreements, the National Employment Standards and other matters covered by the Fair Work Act 2009 (Fair Work Act).
  We are seeking to fill an ongoing Assistant Director position. A merit pool may be created from this recruitment process and used to fill ongoing or non-ongoing positions that may become available in the future.

WHAT OUR EMPLOYEES SAY ABOUT US

We are one of the most engaged and high performing agencies in Australia; consistently scoring above average on employee engagement and wellbeing when surveyed against other APS agencies.

TYPICAL DUTIES

The duties of this role include, however, are not limited to:

• Ensuring customer and quality standards are met by your team
• Drafting and/or reviewing written technical advice on complex workplace relations matters and managing associated risks
• Providing guidance and brainstorming solutions when needed in relation to enquiry management including the application of the Fair Work Act and industrial instruments, customer service, quality and risk management
• Identifying and recommending measures to assess and improve workflow, resourcing and work plans, to ensure the EAS is responsive and proactive in its service delivery
• Building team capability by providing coaching, feedback, performance management and supporting career development
• Engaging and collaborating with key internal stakeholders to identify opportunities, achieve outcomes and facilitate cooperation
• Working collaboratively as part of the EAS leadership team.

The Office of the Fair Work Ombudsman (OFWO) is an independent statutory office established by the Fair Work Act 2009 (Fair Work Act). Our functions outline the responsibilities we have as set by the Fair Work Act and other legislation to achieve our purpose:

• provide education, assistance, advice and guidance to employers, employees, outworkers, outworker entities and organisations
• promote and monitor compliance with workplace laws
• inquire into and investigate breaches of the Fair Work Act
• take appropriate enforcement action
• perform our statutory functions efficiently, effectively, economically and ethically