Assistant Director of Integrated Governance

at  Tameside and Glossop Integrated Care NHS Foundation Trust

MAIN RESPONSIBILITIES: Knowledge and Skills Highly developed communicate skills ensuring effective relationships with clinical teams and managers (corporate and operational directorates). This includes communicating highly complex and sensitive information that can be of a contentious nature. Lead and manage projects and produce management and assurance reports for committees Communicate effectively and influence people with opposing views, and respond appropriately to the unpredictable and unacceptable, explain proposals to clinical teams and managers in an honest and transparent way Communicate effectively in writing, producing clear, concise policy and guidance Ability to communicate with staff groups at all levels of the organisation, and be able to deal effectively with emotionally charged subject matter and demonstrate resilience, impartiality and not be afraid to challenge and question appropriately Ability to present to both small and large groups, presenting at conferences to share good practice, tailoring presentations to the audience in terms of complexity and delivering key messages. Ensures any communication is appropriate to level of understanding, culture and background of individual patients, carers, visitors or staff Demonstrate empathy when communicating, particularly with staff, patients and families as part of serious incident investigations.
Ability to interpret changes to national guidance and regulations relating to quality and patient safety and communicate this to the organisation Ability to plan a broad range of complex activities and work programmes relating to quality improvement, working with clinical and corporate teams Ability to engage with patients, families and service users directly on sensitive issues that arise through patient safety incident investigations Ability to communicate effectively in writing, producing clear, concise policy and guidance Ability to communicate with staff groups at all levels of the organisation, and be able to deal effectively with emotionally charged subject matter and demonstrate resilience, impartiality and not be afraid to challenge and question appropriately

Please refer the Job description for details