Assistant Finance Manager ( System Support)

at  Sheffield City Council

Job description
Sheffield is a city that is being noticed globally and has the potential to be the best city to live and work in, grow up and grow old in, and to start, grow and scale a business in. Sheffield City Council has recently developed a plan for 2024-28 that sets a clear and positive statement of what we want to achieve for our great city. Together we get things done. Our mission is clear. We want to work with the people of Sheffield, other public services, business and key partners in the city to achieve our city goals.
We are seeking to recruit an enthusiastic and motivated Assistant Finance Manager to join our Systems Support Team. You will report to the Finance Manager and will lead an effective Systems Administration team working with colleagues across the Revenues and Benefits service to ensure efficient use of Capita One and other key systems used in Revenues and Benefits.
We would expect candidates to be ambitious Revenues and Benefits professionals with experience of working in a Revenues and Benefits environment who are seeking to further their career. This is a great opportunity for a forward-thinking Revenues and Benefits professional to become actively involved at an exciting time for Revenues and Benefits.
As a Assistant Finance Manager, your role will be pivotal in maintaining and supporting our Revenues and Benefits systems.

Key responsibilities include:

• Provide system administration functionality such as, maintenance of batch queues, creation of new users, groups, teams and tasks
• Monitor job performance and promptly address any issues
• Responsibility for payment runs, billing and recovery processes.
• Year End Activity including the annual billing process and financial year rollover
• Payment Reconciliation
• Testing of new releases and functionality
• Ensuring compliance for GDPR including archiving and data retention
• Providing assistance with the completion of statutory returns

For this role you will need a range of skills and experience including: -

• An in-depth working knowledge of the key systems used in Revenues and Benefits including Capita One and NEC DM
• Experience of providing systems administration support, together with the ability to lead on IT projects
• Excellent organisational skills with a good attention to detail
• A detailed understanding of a customer focussed approach to assist with system faults and queries from users
• Excellent I.T. skills including proficiency in the use of Microsoft Office 365 applications
• Effective communication skills and an ability to explain information to a wide variety of audiences
• Demonstrates good analytical and problem-solving skills
• The ability to liaise effectively with a range of internal and external organisations and stakeholders
• Ability to work with Capita 3rd Party support, the business and colleagues within IT to plan and coordinate system upgrades and testing as necessary.

This is a great opportunity for someone who to work as part of a team providing crucial systems support to the Revenues and Benefits service so if you have the necessary skills, knowledge and motivation to join us we would like to hear from you.
The successful candidate will need to be highly motivated, able to work unsupervised and committed to early mornings, evening and weekend work when required, particularly at key times of the year. We operate a hybrid working model and our office is based at Howden House.
For an informal discussion, please contact Sarah Wood 07825965272 e mail Sarah.Wood@sheffield.gov.uk
Location: Howden House, 1 Union Street, Sheffield, S1 2SH
We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We also support staff with unpaid caring responsibilities to work flexibly.
All successful candidates will be required to complete a Basic DBS check.
Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.
Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.
If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.
All successful candidates will be required to complete a Basic DBS check.

Key responsibilities include:

• Provide system administration functionality such as, maintenance of batch queues, creation of new users, groups, teams and tasks
• Monitor job performance and promptly address any issues
• Responsibility for payment runs, billing and recovery processes.
• Year End Activity including the annual billing process and financial year rollover
• Payment Reconciliation
• Testing of new releases and functionality
• Ensuring compliance for GDPR including archiving and data retention
• Providing assistance with the completion of statutory return

For this role you will need a range of skills and experience including: -

• An in-depth working knowledge of the key systems used in Revenues and Benefits including Capita One and NEC DM
• Experience of providing systems administration support, together with the ability to lead on IT projects
• Excellent organisational skills with a good attention to detail
• A detailed understanding of a customer focussed approach to assist with system faults and queries from users
• Excellent I.T. skills including proficiency in the use of Microsoft Office 365 applications
• Effective communication skills and an ability to explain information to a wide variety of audiences
• Demonstrates good analytical and problem-solving skills
• The ability to liaise effectively with a range of internal and external organisations and stakeholders
• Ability to work with Capita 3rd Party support, the business and colleagues within IT to plan and coordinate system upgrades and testing as necessary