Assistant Front Office Manager

at  iNUA Collection Careers

DO YOU THRIVE IN A FAST-PACED ENVIRONMENT AND ENJOY PROVIDING EXCEPTIONAL GUEST SERVICE? ARE YOU LOOKING TO TAKE THE NEXT STEP IN YOUR HOSPITALITY CAREER? THEN WE WANT TO HEAR FROM YOU!

The Radisson Blu Athlone, part of The iNUA Collection, is looking for a passionate and experienced Assistant Front Office Manager to join our growing team.

WHO WE ARE LOOKING FOR:

• Minimum 2 years of experience in a supervisory role within the hospitality industry, preferably in a similar sized hotel.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong leadership qualities with the ability to motivate and coach a team.
• Proficient in Microsoft Office Suite and property management systems.
• A passion for exceeding guest expectations and delivering exceptional service.
• A genuine interest in the hospitality industry and the iNUA Collection brand.

In this exciting role, you will play a pivotal role in ensuring the smooth and efficient operation of our Front Office department. You will be responsible for a variety of tasks, including:

• Guest Service Excellence: Leading by example in providing exceptional service to our guests, ensuring a warm welcome, efficient check-in/check-out procedures, and handling guest inquiries and requests with professionalism and a positive attitude.
• Team Leadership: Overseeing the day-to-day operations of the Front Office team, providing coaching and development opportunities, and fostering a positive and motivated work environment.
• Administrative Duties: Assisting the Front Office Manager with administrative tasks such as scheduling, budgeting, and reporting.
• Financial Operations: Ensuring adherence to all financial procedures for cash handling, guest billing, and revenue management.
• Hotel Operations: Working collaboratively with other departments to ensure a seamless guest experience across the hotel.