Assistant Front Office Manager
at Mercure Cardiff Holland House Hotel Spa
Cardiff, Wales, United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 13 Jul, 2024 | Not Specified | 04 Jun, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Job Ref: AM12574
Branch: Mercure Cardiff Holland House Hotel Spa
Location: Mercure Cardiff Holland House Hotel Spa, Cardiff
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Shift pattern: 07:00-15:30 / 14:30-23:00
Hours per week: 40
Posted date: 30/05/2024
Closing date: 13/07/2024
Responsibilities:
- As Assistant Front Office Manager, you will assist in supervising the Front Office Team
- Ensure the Team Members are prepared and informed to deliver Guests an exceptional experience from check-in through check-out.
- An Assistant Front Office Manager is responsible for managing and creating exceptional and rememberable first impressions to all hotel users
- Assist the Front Office Manager to evaluate levels, exceptional customer services
- Organised, structured able to delegate whilst addressing all business needs
- Operates with a sale and promotes the hotel brand’s loyalty scheme
- Maximise room occupancy at best rates,
- Able to implement up-selling techniques to promote hotel services and facilities
- Assist with all departmental objectives, work schedules, budgets, policies, and procedures
- Monitor the appearance, standards, and performance of the Front Office Team Members
- Support and assist with training. absence monitoring, performance managing, coaching, mentoring and developing
- Product savvy, knowledgeable in expected services, pricing
The 4-star Mercure Cardiff Holland House Hotel Spa is a modern hotel ideally located in the city centre of Cardiff, with 172 spacious bedrooms. The hotel is perfectly suited for business and leisure travellers big conference room, excellent transport links, restaurant and our hotel lounge, the Urban Bar Kitchen as an ideal spot for dining and good drinks. For the relaxation and well-being of the guests, the hotel offers an 18-metre swimming pool, steam room and jacuzzi. Mercure Cardiff Holland House Hotel Spa is a great place for a business trip or for those guests who are looking for a weekend away
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospitality
Hotels / Restaurants
Hospitality
Graduate
Proficient
1
Cardiff, United Kingdom
