Assistant Front Office Manager

at  Morgans Originals

Company Description
As the original lifestyle hotels, St Martins Lane London and Sanderson London sit under the Morgans Originals brand, a collection of independent hotels sharing the same spirit. Equal parts glossy, surprising and rebellious, we balance a refined outlook with careful chaos.
No two days are alike as we provide unique experiences everyday such as our Mad Hatters afternoon tea in the Sanderson courtyard or our signature cocktails in the Blind Spot at St Martins Lane – our speakeasy cocktail bar.
Job Description
We have a fabulous opportunity to join St Martins Lane in our Front Office team as an Assistant Front Office Manager.
You will oversee the day-to-day running of the front desk and ensuring that guests have an exceptional stay, whilst being the go to person for the team in absence of senior management.
Qualifications

A bit about you:

• Be Original - We want our team to be themselves and we celebrate and welcome diversity in all forms, and we give you the opportunities to discover your best self.
• Be a team player - We always have each other’s backs and work together to offer the best possible guest experience. Whatever challenge we face - we’re in it together.
• Loves to have fun at work - Working hard is a given but remembering to make it fun is key. Make it fun for you, your team, and our guests. We make memories – for our guests and each other.
• Makes Positive impacts - We do more to make a positive impact – from small things to brighten someone’s day to giving back and supporting causes close to our hearts.
• Be Humble & Kind - We’re grounded and approach things with an open mind and show kindness – both with guests and each other. The best idea wins, no matter where it comes from.
• Loves to think big & believe - We’re dreamers and entrepreneurial – big, bold thinkers constantly imagining what is possible. We push the boundaries, challenge the norm and create change, even if that means being wrong some of the time. The biggest risk is not taking any risks.

• Previous management experience within a Front Desk/Office environment.
• Previous experience in a 4/5 star or high profile events.
• High level of Microsoft office proficiency
• Ability and skills to lead and direct teams.
• Excellent interpersonal and communication skills
• Ability to multi-task, effectively prioritise and execute tasks in a high pressure environment.
• Keen eye for detail.
  Additional Information