Assistant Front Office Manager

at  The Star Entertainment Group

ARE YOU OUR NEXT RISING STAR?

Join our team as the Assistant Front Office Manager at The Star Brisbane.
Our breathtaking resort, positioned at the heart of the new Queen’s Wharf Brisbane precinct, will commence a staged opening in 2024, bringing a range of unique entertainment options, world class hotels, dining, bars, luxury retail, gaming and a state-of-the-art Event Centre to the river city.
The Assistant Front Office Manager, reporting to the Front Office Manager, provides the chance to inspire your team to surpass guest expectations by delivering excellent service. Your focus is on improving customer service and supporting the Front Office Manager in achieving success while nurturing the team and their growth.
This is a fantastic opportunity where you can put your skills and knowledge to the test to deliver a thrilling new era for hotels in Brisbane!

ABOUT US

The $3.6 billion Queen’s Wharf Brisbane development is being delivered by Destination Brisbane Consortium – a joint venture led by The Star Entertainment Group alongside its partners.
When complete, Queen’s Wharf Brisbane will deliver four new luxury hotels, more than 50 new food and beverage experiences, significant luxury retail, the restoration of nine heritage buildings and around 1,500 residential apartments.

• Lead the Front Office team with professionalism ensuring efficiencies
• Manage guest inquiries and concerns diplomatically and empathetically
• Demonstrate our commitment to service excellence through the delivery of The Star values
• Foster and showcase a positive collaborative relationship across all departments
• Ensure guest and financial records are accurately maintained
• Cultivate a positive and exciting environment where flawless delivery of product excellence and service are paramount