ASSISTANT FULFILLMENT MANAGER

at  Gorsuch

Every year for more than 58 years, Gorsuch builds on its reputation for offering exceptional merchandise and unsurpassed services. Our goal, always, is to be the best we can be, and to make our best even better. That means staffing our retail and online organization with outstanding people who are inspired by the pursuit of excellence. We are looking for individuals who want to make a difference in our family-owned company that values our great employees. We love where we live! We love what we do! We want to meet you!
This position is located at our Gorsuch Distribution Center in Avon (Eagle-Vail), CO.
We are seeking an Assistant Fulfillment Manager to join our Gorsuch family. This is an ideal opportunity for an ecommerce professional who will assist in daily operations within our Catalog Shipping department. They will be responsible for assisting in the complete fulfillment process, including order processing, inventory management, quality control and shipping preparation.

General Duties of the Assistant Fulfillment Manager are:

• Oversee daily order fulfillment activities, including order processing, picking, packing, and shipping preparation.
• Assist in training and mentoring team members to ensure that all orders are processed accurately and in a timely manner.
• Effectively communicate with other departments and stores about inventory and shipping needs.
• Resolving customer claims, inventory discrepancies, and daily shipping issues.
• Ensure packages are being accurately received and processed by determining the integrity of the merchandise/products and following standard operating procedures.
• Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes.

What the Assistant Fulfillment Manager will need to be a great candidate:

• 1-2 years of previous experience in logistics, warehouse and supply chain supervisory roles.
• Bachelor’s degree in management, logistics or a similar field preferred.
• Proficiency with general navigation of computer applications preferred.
• Experience in the Retail sector preferred.
• Strong organizational skills, attention to detail, and the ability to think critically.
• Experience with order management and warehouse management systems and possess strong customer-service skills preferred.
• Excellent verbal and written communication skills required.

Benefits: The Standard benefits for full-time year-round staff include Medical, Dental, Vision, Life, Disability, Paid Vacation, Paid Sick Leave, 401k, Ski Pass Program, Staff Discount Program.
Salary Range: $26 - $32 hourly
Schedule to include 8 to 9 hour shifts 5 days a week including one weekend day on a regular basis. Expect to work through peak holiday periods and expect to work overtime hours.
Will be scheduled to work 40 hours per week and more during peak selling periods over the holidays

• Oversee daily order fulfillment activities, including order processing, picking, packing, and shipping preparation.
• Assist in training and mentoring team members to ensure that all orders are processed accurately and in a timely manner.
• Effectively communicate with other departments and stores about inventory and shipping needs.
• Resolving customer claims, inventory discrepancies, and daily shipping issues.
• Ensure packages are being accurately received and processed by determining the integrity of the merchandise/products and following standard operating procedures.
• Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes