Assistant General Manager, Band 6- Ophthalmology

at  Gloucestershire Hospitals NHS Foundation Trust

To support the General Manager to achieve maximum wait targets across the Service Line To provide frontline day to day management of waiting lists for the division. To ensure that appropriate management systems are in place to provide accurate validated data quality. Providing advice, support, leadership and decision making for daily issues within these areas To develop business proposals and assist the General Manager in the implementation of business plans, operational strategies and delivery of Trust objectives To assist the General Manager in the development of single-issue business cases to support the development of the service To assist in achieving and maintaining the delivery of national and local access targets relating to in-patient, day case and outpatient waiting times. To analyse complex and conflicting data from multiple sources.
To support and monitor the team to achieve this To participate in a wide range of meetings and to represent the General Manager as requested To contribute to the redesign, development and implementation of new processes within the speciality to improve patient pathways, access and quality of care To assist with the investigation of incidents and complaints relating to defined clinical areas and departments. To take appropriate action, formulating Action Plans for the General Manager To use verbal and non-verbal communication skills to communicate service-related information and proposals to a wide range of personnel. This will involve issues, which may be contentious, and conflict with expectations of senior medical staff and require sensitivity. This will involve negotiation, persuasion, and education in order to gain co-operation, as there may be significant barriers to chang

Please refer the Job description for details