Assistant General Manager (Cancer Centre)

at  University College London Hospitals NHS Foundation Trust

We are looking for a dynamic, motivated and talented Assistant General Manager to join the Cancer centre team. The postholder will be responsible for supporting outpatient and daycare services in the cancer centre.
The successful candidate will have strong operational management experience and will be expected to provide operational leadership for their department. The postholder will be responsible for the day to day running of the service, Cancer Centre site management, effective management of budgets, workforce, performance and service improvements.
Candidates should have experience of working closely with multidisciplinary teams, leading service developments, data management and staff management. We are looking for a leader who can demonstrate effective communication skills, team working, excellent problem solving abilities and strong values based in line with the UCLH Trust values.
The Trust’s purpose-built University College Hospital Macmillan Cancer Centre houses outpatients and day care cancer services, a dedicated teenage and young adult cancer service, and a private patients’ facility run by HCA International.
Reporting to the Cancer Centre General Manager, the Assistant General Manager will support the senior management team with operational leadership across the wide-range of services.
The role is key to ensuring the successful delivery of excellent care to patients across the centre with a focus on optimising pathways, site management, Epic optimisation, recording and reporting and data management. The role manages the large Cancer Centre patient facing administrative team. The successful candidate will be expected to provide leadership to the service as well as operational, project and performance support as and when required by the Division.
This post is well supported by a matron, and management team and has plentiful opportunities to interface with other teams and services within the organisation. The ideal candidate will have excellent communication skills, a commitment to improving services, and a passion for patient-centred care. This would be an ideal opportunity for anyone looking to broaden their operational leadership experience, whilst also gaining exposure to strategic leadership within the Cancer Division.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
At UCLH, we have a real ‘One Team’ ethos, and our values – safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040

Please refer the Job description for details