Assistant Group, Conference, and Events Sales Manager

at  Hilton

IT WOULD BE ADVANTAGEOUS IN THIS POSITION FOR YOU TO DEMONSTRATE THE FOLLOWING CAPABILITIES AND DISTINCTIONS:

• Knowledge of the hotel property management systemsRelevant degree, in business development or other relevant business field, from an academic institution

As Assistant Groups, Conference and Events Sales Manager, you promote the services and facilities of the cluster Hotels to all customers and Guests and cross sell the other products within the Hilton family of brands. The Assistant Groups, Conference and Events Sales Manager oversees all Conference and Events Sales offices to ensure active conversion of customer enquiries. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Develop future and repeat business contributing to the profitability of the hotel
• Review the business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
• Contribute to the selling strategy of the hotel, and manage the departments’ adherence to achieving that strategy
• Understand the competitive market place and implement approaches to ensure the Hotel stays ahead in the local market
• Ensure Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
• Manage and develop the Conference and Events Sales Team to ensure career progression and effective succession planning within the hotel and company
• Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
• Covering for Group Conference & Events Manager when on needed
• Manage staff performance in compliance with company policies and procedures
• Recruit, manage, train and develop the Conference and Events Sales Tea

An Assistant Groups, Conference and Events Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Demonstrated previous managerial or supervisory experience in a Conference and Events Sales function in the hotel/leisure sector
• Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
• Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
• Excellent selling capability and an ability and desire to coach selling techniques to their team
• Excellent organisational and planning skills
• Accountable and resilient
• Flexibility to respond to a range of different work situation