Assistant Hydrotherapy Support Worker

at  The Dudley Group NHS Foundation Trust

The hydrotherapy service has a vacancy for an enthusiastic individual who has both admin and patient care experience. The hydrotherapy service provides rehabilitation to outpatients and prides itself in providing excellent patient care.
The role involves booking appointments therefore, experience of online booking appointment systems is essential. The post will include face to face and telephone conversations so effective communication skills are essential. You will be required to assist patients with some aspects of personal care so should have experience of delivering patient care and undertaking manual handling. You will lead on maintaining safety in the pool area by undertaking housekeeping tasks to ensure the environment is safe and meets infection control standards. You will not be expected to go into the pool however, you must be able to swim to help patients in an emergency situation.
Working Pattern
Tuesday 7:30 - 12 (4.5 hours)
Wednesday 10:30 - 5 (6 hours)
Thursday 8:30 - 3 (6 hours)
Friday 7:30 - 3:30 (7.5 hours)
The hydrotherapy support worker role provides support and assistance to the patients using the hydrotherapy service and the physiotherapists working in the area. The role requires excellent communication skills and frequent use of the Oasis appointment booking system to arrange patient appointments using the telephone and also in person. The clinical part of the role is to provide support to patients that require this during their visit to hydrotherapy and also to the physiotherapist working in the pool. they would be required to take part in emergency evacuation procedure from the pool if/when it occurs under the direction of the physiotherapist.
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD department. These include topics such as communication, wellbeing, team development, cultural competency, and values, plus much more. For those in a Management/Leadership role, there are additional programmes to support you to develop the skills you need. These include our Managers Essentials Programme and a Leadership Programme that all managers will attend as part of your Dudley Managers Induction. Our Learning Prospectus is a great way to discover the details behind what’s available for you here at The Dudley Group.
We are committed to home life balance through flexible working and making reasonable adjustments where possible
Please refer to the job description for full details of the main duties and responsibilities that the post holder is required to undertake

Please refer the Job description for details