Assistant IT Manager

at  Reeracoen Singapore Pte Ltd

JOB DESCRIPTION

Our client is a Japanese global company that specializes in chemicals and electronics. The role of the Assistant IT Manager is to manage the IT department to ensure day-to-day operations are optimized and suggest continuous improvement for better efficiency.
Division: Electronics
Reports to the Director

【 What you will be doing 】

• Proposing IT solutions to deliver continuous improvement & efficiency to the office business environment.
• Monitor all the network devices, services, and servers to ensure availability.
• Conduct training for employees on group IT security policies and good practices.
• Maintain, upgrade and monitor the company network (firewall, WIFI, switches & VPN) with vendors.
• Install, configure, troubleshoot and support ongoing usability of computers, mobile devices
• Prepare and maintain the records of incidents, software licenses and other IT assets inventory.
• Ensure availability of IT infrastructure services to users including Office 365, Windows Server, active directory, Teams, print server, and mail server.
• Procure IT hardware & software, maintain IT inventory report and propose replenishment (laptop, desktop, mobile phone, software licenses etc)
• Liaise with business departments concerning common IT requirements
• Cooperation with the IT Department at the Head Office in Japan
• Application of the Group’s IT strategy/ governance/security policy
• Support ZOHO system for inhouse users (around 100-120 users)
• Support IT inquiries from users
• Work with vendors to investigate IT failures and ensure maintenance support
• Provide educational content and training to comply with head office regulations
• Site network infrastructure (base networks, video conferencing systems, etc.)
• Management of the video conferencing system
• In charge of other office IT systems (Entrance management, CCTV, conference facilities, etc)

REQUIREMENT

【 What they are looking for 】

(Must)

• Diploma in Information Technology, Computer Science or Information Systems
• 3 years in office automation (Business support infrastructure such as Microsoft365, PC, iPhone, multifunction machines, and base network)
• 3 years in managing service desk and other IT user support
• 2 years in cyber security, incident response
• Experience in Power Automate, Power BI, ZOHO Creator etc.
• Able to propose appropriate solutions and methodologies and promote them independently
• Experience in Java, Python or R language
• Good project management skills and a strong ability to prioritize tasks.
• Familiar with developments in business IT technology
• Experience in documentation of systems, processes, policies, and procedures.

(Preference)

• Ability to start within 1 month notice or earlier

• Experience working in a Japanese company

• Proposing IT solutions to deliver continuous improvement & efficiency to the office business environment.
• Monitor all the network devices, services, and servers to ensure availability.
• Conduct training for employees on group IT security policies and good practices.
• Maintain, upgrade and monitor the company network (firewall, WIFI, switches & VPN) with vendors.
• Install, configure, troubleshoot and support ongoing usability of computers, mobile devices
• Prepare and maintain the records of incidents, software licenses and other IT assets inventory.
• Ensure availability of IT infrastructure services to users including Office 365, Windows Server, active directory, Teams, print server, and mail server.
• Procure IT hardware & software, maintain IT inventory report and propose replenishment (laptop, desktop, mobile phone, software licenses etc)
• Liaise with business departments concerning common IT requirements
• Cooperation with the IT Department at the Head Office in Japan
• Application of the Group’s IT strategy/ governance/security policy
• Support ZOHO system for inhouse users (around 100-120 users)
• Support IT inquiries from users
• Work with vendors to investigate IT failures and ensure maintenance support
• Provide educational content and training to comply with head office regulations
• Site network infrastructure (base networks, video conferencing systems, etc.)
• Management of the video conferencing system
• In charge of other office IT systems (Entrance management, CCTV, conference facilities, etc