Assistant Manager, Marketing Communications (A&P) (6-Months Contract)

at  Mapletree Investments Pte Ltd

JOB REQUIREMENTS

• Bachelor’s Degree in Marketing or relevant studies.
• you should be a team player, creative, meticulous and possess excellent interpersonal and communication / presentation skills
• You should possess pro-activeness and desire for more knowledge with a positive attitude, and ability to multi-task as well as work independently in a fast pace environment with minimal supervision
• You should possess relevant experience in project management and running a digital-based loyalty programme, ideally in the Singapore retail mall landscape
• Willingness to work through a project from planning to launch and to learn new software and systems

THE ROLE

This position will be responsible for supporting the team in the execution of VivoCity’s long-term digital road map and the execution of digital solutions for the automation of processes in VivoCity, including ensuring the continuity of loyalty programmes, development of systems, portals and CRM in order to increase work efficiency, competitiveness and improve the quality of the shopping experience.

JOB RESPONSIBILITIES

Overall Responsibilities

• To support the team in all marketing technology projects, primarily on the revamp of the VivoCity SG app
• To support project development by carrying out testing, training and deployment planning prior to project roll-out
• To coordinate closely with internal stakeholder on the implementation of assigned projects
• To work closely with vendors on projects assigned

Other Marketing Technology Projects

• Support the team in crafting the new policies and compliance measures
• Support the team in digitization of Mapletree paper vouchers
• Support the team in CRM, Mobile App and Tenant portal enhancements where required
• To conduct market research on competitors and marketing technology trends
• To undertake any other roles or projects when requested by line managers either on a temporary or permanent basis

Process & Compliance

• Responsible in ensuring that all related workflow and processes are in compliance to internal and regulatory requirements compliance (e.g. PDPA, reports etc)
• Maintain proper administration of paper work, and ensure adherence to SOP at all times