Assistant Manager, Suzuki Sales

at  Inchcape

JOB REQUIREMENTS

• Proven track record of leadership and managerial skills while providing exceptional customer service is required.
• Minimum 3-5 years of Sales & People Management role.
• Experience in retail industry will be highly considered.
• Possess leadership skills to lead, motivate and manage the sales team. Excellent verbal and written communication skills with strong attention to detail. Positive approach towards problem solving.
• Proactive, engaging, goal focused, dependability, strong leadership, accountability.
• A team player who takes ownership of his/her actions and to lead the teams to meet company’s objectives.
  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
  Inchcape is the leading global automotive distributor operating in more than 40 markets. We partner with some of the biggest brands in the business to power better mobility today and in the future.
  Our diverse global team of over 20,000 talented people foster an inclusive and collaborative culture, championing a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, dedicated to shaping a successful and sustainable future for the industry.
  Here, you will unlock your full potential with career opportunities and learning experiences. You’ll work with cutting-edge technology, ground-breaking innovation, and forward-thinking colleagues. If you are highly driven with a can-do attitude, and you bring out the best in yourself and others, then join us to power new futures

• You will be reporting directly to Team Manager of Suzuki Sales, responsible for the initial and strategy planning of the automotive retail sales.
• Execute business objectives and operational plans and strategies to achieve business targets in accordance with both Company’s, as well as our OEM partner’s strategic objectives.
• Coach, develop and upscale the sales team.
• Participate in pricing and promotion planning to ensure achievement of the annual operation plan, both top-line and bottom-line targets. Achieving operational success against other strategic KPIs is required, such as Financing and Insurance penetration rate and Trade-in rate.
• Handle customer enquiries, feedback, compliments and complaints. Come up with innovative ways to mitigate problems and improve customer’s experience.
• Oversee the showroom operations, ensure that sales showroom, processes, operations are maintained at optimal and compliant level.
• You will also be assigned functional related ad hoc projects and duties from time to time, and you will collaborate with inter-depts to ensure targets / objectives are met.