Assistant Network Manager

at  CLASS TECHNOLOGY SOLUTIONS LTD

ASSISTANT NETWORK MANAGER NEEDED TO COVER ONE OF OUR CLIENTS SCHOOLS IN THE ABINGDON AREA. SALARY UP TO £30,000 + BENEFITS.

We are a leading managed service provider in the Education Sector and we are looking for an Assistant Network Manager to join our very busy, expanding team supporting IT in the Abingdon Area.
This is an exciting opportunity for an Assistant Network Manager to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first.
Our requirement is for an Assistant Network Manager with some background in supporting infrastructures and Microsoft technologies, although induction and on-the-job training with our experienced on-site team will be provided. As an Assistant Network Manager, you will be working in an educational environment with a team of dedicated professionals. Our team of experienced seniors will be supporting you either remotely or as a site visit, enabling you to further your career within the sector and provide an outstanding service to our clients.

REQUIREMENTS:

• Experience in a helpdesk or support environment.
• Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator (MCSA) or Microsoft Certified Systems Engineer (MSCE)
• You will be willing to work in teams to resolve common problems, and also be part of our rollout project teams.
• Microsoft Server Skills are desirable.
• Professional and polished communication skills.
• Experience in the education sector is desirable but not essential.
• Must have a clean and valid DBS disclosure.
• Keen desire to learn and expand on your existing knowledge/ skills.

1. Key Tasks

• Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities.
• Become the “second in command” to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site - so the ability to work independently is a must.
• Use specialist skills/training/experience to support school/centre’s staff & pupils ICT requirements.
• Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities and arrange for other repairs/modifications to be carried out by others.
• Demonstrate and assist in the safe and effective use of specialist equipment/materials.
• Provide specialist advice and guidance as required to School/Centre.
• Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience.
• Implement agreed work programmes/practices under the guidance of Senior Staff.
• Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required.
• Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person.
• Mentor junior colleagues
• To be aware of the school/centre’s responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of personal data held on such systems and ensure that all administrative and financial processes comply with this.