Assistant Project Manager

at  The Mosaic Group

SUMMARY OF POSITION:

Assistant Project Manager assists the company’s Project Manager with the management of customer projects with the goal of delivering every project on time, within budget and within scope; schedule, plan, forecast, resource and manage all the technical activities aiming at assuring project accuracy and quality from conception to completion. Coordinate with Account Managers, Marketing and PR Associates. Collaborate to improve performance, productivity, efficiency, and profitability through the implementation of effective processes, procedures, methods, and strategies. Research and writing activities, compiling, editing, and submitting proposals, as well as developing templates to streamline the proposal process.

REQUIREMENTS

• 3-5 years professional work experience as a content writer.
• College degree in marketing, communications, or journalism; or equivalent work experience.
• Proficient in Microsoft Office (Excel, Word, Outlook, and PowerPoint).
• Experience working with cloud-based file management software such as Google Drive and Dropbox.
• Experience using content planners and calendars such as Airtable.
• Experience using social media scheduling tools, such as Later, Buffer, etc.
• Experience in project management software such as Teamwork, Asana, Basecamp, Monday, etc.
• Ability to manage multiple projects concurrently.
• Excellent time management skills and the ability to prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to multitask.
• Fluency in English required; proficiency in Spanish and/or Creole a plus.

• Acquires and maintains sound knowledge of the organization and uses that knowledge and understanding to better comprehend all projects and programs.
• Operate as a point of contact between the Project Manager to Account Managers, Business Development, Operations and CEO. Communicating with executives to keep the project aligned with their goals
• Assist to ensure that all customer projects are produced and completed in a correct, cost effective and timely manner, in alignment with the approve scope of work and quality requirements.
• Identify and implement operational improvements, processes and best practices to optimize efficiency and exceed customer expectations.
• Coordinate internal resources and independent contractors for the flawless execution of projects. When necessary, assist in the definition or redefining a project’s scope and objectives, involving all relevant stakeholders; communicate to management when “scope creep” is being proposed or occurring. Assist in the development of detailed project plans to monitor and track progress of each customer and project.
• Work with the Project Manager to manage approved changes to the project scope, project schedule, and project costs using appropriate verification techniques.
• Measure project performance using appropriate tools and techniques.
• Report and escalate to management as needed.
• Proactively review project status to identify potential issues and take action to prevent problems or delays.
• Create and maintain comprehensive project documentation.
• Cooperate and communicate effectively with Project Manager, Account Manager and other project participants and provide assistance and technical support when needed.
• Communicate clearly the progress of customer projects to Project Manager, Account Managers, resources, customers, stakeholders and management.
• Manages the work product review and revision process to ensure timely response from all parties and delivery of the final production schedule.
• Promote additional company services and or prospect for additional projects when interacting with Account Managers.