Assistant Reservations Manager
at WORLDWIDE HOTELS MANAGEMENT V PTE LTD
Singapore, Southeast, Singapore -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 12 Jun, 2024 | USD 3800 Monthly | 13 Mar, 2024 | N/A | Service Orientation,Communication Skills,Workplace Culture,Distribution Systems,Hospitality Management | No | No |
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Employment Type:
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Contract to Hire – Corp 2 Corp |
Description:
JOB DESCRIPTION
- Demonstrates a comprehensive understanding of the Hospitality sector, staying attuned to market trends and securing new reservations sales against competitors.
- Manages forecast versus actual reservation sales data, oversees Reservations administration, and implements enhanced procedures.
- Controls the team’s annual operating budget, reviews staff roster, and guides the Reservations team in executing operational tasks.
- Proactively communicates rates, monitors call volume, and collaborates on Revenue Management strategies. Corresponds with clients to grow account share and builds loyalty.
- Empowers Reservations Officers to resolve client issues promptly, participates in key meetings, and provides guidelines for a Reservations orientation program.Exhibits effective leadership, fosters teamwork, and ensures a robust training system for Reservations staff, contributing to overall succession planning.
JOB REQUIREMENTS
- 3-5 years of Hotel Reservations experience at the hotel property or corporate level, along with 1-2 years of supervisory experience as a Team Lead.
- Highly advantageous attributes include a strong understanding of hotel distribution systems, effective communication skills under challenging circumstances, and a diploma/basic degree in Hospitality Management, Business, or equivalent qualifications.
- The candidate should exhibit excellent written and verbal communication, problem-solving abilities, and a strong customer service orientation.
- High ethical standards, self-motivation, and a commitment to instilling a positive and caring workplace culture are also key attributes.
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Marketing/Advertising/Sales
Sales / BD
Sales
Graduate
Business, Hospitality, Management
Proficient
1
Singapore, Singapore