Assistant Risk Manager

at  Lockton Inc

Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Business unit
West Series
Salary
$60,000-$80,000
Schedule
Full-time
Job type
Standard
Workplace
Hybrid
Your Responsibilities
The Account Manager – Outsourced Risk Management provides administrative/system(s) support and best in class service to Outsourced Risk Manager (ORM). Applies knowledge of current industry trends, creates/maintains client data in files and systems, manages workflows and processes while providing administrative and client support to the team.

Position responsibilities

• Creates client exposure data models, collect, track, and manage client data
• Ensures accuracy of Client Profile Information in real time throughout the policy period
• Collaborates with and supports internal account teams
• Manage and file all client/ carrier/ internal correspondence and review/decide appropriate action at the direction of the team
• Provides placement support to ORM
• Assists in claims reporting and subsequent tracking, including related correspondence
• Coordination of endorsement process and delivery with account team
• Track billing and delivery of client invoices
• Oversees allocation process
• Leads and manages projects / project changes as assigned by ORM
• Tracks project deliverables to meet set deadlines
• Monitors and reports on progress of projects to all stakeholders
• Coordinates with clients and ORM to ensure project delivery
• Make a positive contribution to customer satisfaction and continuously strive to improve service to the customer
• Comply with Lockton’s policies and procedures, including appropriate documentation
• Attend education workshops, and carrier functions, when requested
• Perform other work-related duties as assigned

Qualifications

Position qualifications

• Bachelor’s Degree in Business Administration or related field and/or years of experience equivalent
• Typically, 2 – 3 years of company or agency experience in commercial insurance services is required
• General understanding of basic commercial property and casualty coverages required
• Must have strong verbal, written, and interpersonal skills to interact with clients, project team members, and associates at all levels of responsibility, representing Lockton in the highest professional manner
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
• High aptitude for accuracy in mathematical calculations
• Strong attention to detail required
• Understands industry trends and governmental regulations
• Readiness to expand knowledge and effectiveness in the insurance industry by successful completion of extended insurance education beyond continuing education requirements as needed
• Organizational and time management skills to prioritize heavy workloads to meet time-sensitive deadlines
• Ability to comply with all company policies and procedures, proactively protecting the confidentiality of client and company information
• Ability to travel by automobile and aircraft and be away from home more than one day and night
• Legally able to work in the United States

This position may be eligible for annual discretionary bonus consideration.
This job description is intended to indicate the general nature and level of work performed by Associates in the role. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of Associates assigned to this role.
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant’s resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees

• Creates client exposure data models, collect, track, and manage client data
• Ensures accuracy of Client Profile Information in real time throughout the policy period
• Collaborates with and supports internal account teams
• Manage and file all client/ carrier/ internal correspondence and review/decide appropriate action at the direction of the team
• Provides placement support to ORM
• Assists in claims reporting and subsequent tracking, including related correspondence
• Coordination of endorsement process and delivery with account team
• Track billing and delivery of client invoices
• Oversees allocation process
• Leads and manages projects / project changes as assigned by ORM
• Tracks project deliverables to meet set deadlines
• Monitors and reports on progress of projects to all stakeholders
• Coordinates with clients and ORM to ensure project delivery
• Make a positive contribution to customer satisfaction and continuously strive to improve service to the customer
• Comply with Lockton’s policies and procedures, including appropriate documentation
• Attend education workshops, and carrier functions, when requested
• Perform other work-related duties as assigne