Assistant Sales Manager, Weddings (Hilton Singapore Orchard)

at  Hilton

Assistant Sales Manager, Weddings (Hilton Singapore Orchard)
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.

WHAT WILL YOU BE DOING?

As our Assistant Sales Manager - Weddings, you will be responsible for performing the following tasks to the highest standards:

• Support enhanced revenue contribution opportunities from Weddings business segment.
• Participate in third party organised weddings shows and Hotel organised weddings showcase.
• Attend to enquiries, conduct site inspections and finalize all details once the business is confirmed.
• Collaborate with all relevant internal and external vendors to support the successful executive of the wedding event including but not limited to attending to food tasting, recommend and support in linen selection, floral theme and wedding favour, issue Banquet Event Order and Weddings Resume and ensure exemplary service delivery and guest satisfaction.
• Support Hilton Honors program and opportunities in members’ enhanced revenue contribution while ensuring guests’ satisfaction.
• Ensure accurate and timely submission of reports and proper upkeep of documents.
• Comply with all company policies and brand standards relating to marketing, operational process and systems operational procedures.
• Carry out any other reasonable duties and responsibilities as assigned by the management in view of changing business needs.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

An Assistant Sales Manager, Weddings serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Passionate about delivering exceptional guest experience with sustainability and business objectives in mind.
• Energetic, vibrant and inspiring to the team.An innovative self-starter, with confidence and resilience.
• Accountable and always positive in exploring alternatives and opportunities for better performance.
• Focused on driving success for the hotel.
• Warm, sincere and inclusive in interpersonal interactions.
• Proactive, confident and reliable.
• Flexibility to respond effectively with changes in business.
• Strong presentation and communication skills.
• Excellent planning and organisation skills.
• An excellent team player who works well with different stakeholders to ensure success of hotel.
• Has sense of urgency and discipline to ensure tasks are completed in a timely manner