Assistant School Manager

at  YAMAHA MUSIC ASIA PRIVATE LIMITED

REQUIREMENTS:-

• Diploma graduate preferred
• Experience in similar or service related industry preferred (enrichment centers)
• Retail sales experience is not mandatory

Primary Role

• Achievement of school enrolment and store revenue budget of music school (branch)
• Uphold standards in customer service engagement at branch
• Teachers’ management and administration (more than 50 teachers full and part-time)
• Activity planning including trial lessons, open house, performances, PTMS, students’ orientation etc
• Studio and facilities management

Secondary Role

• Work with respective product managers to ensure branding, A&P and sales activities.
• Supervision in provision of quality customer service through training and coaching of staff and engaging.
• CRM Management – Reviewing of leads generation and follow-up prospecting for customer.
• Plan, manage and organize area market events and activities in-store
• Manage and oversee store inventory to ensure optimal stock levels for display and sale.
• Overseeing proper cash register management and administrative matters and documentation processes with relevant department
• Perform any adhoc duties or projects as assigned.