Assistant Site Manager I

at  Canon Business Process Services Inc

Overview:
Under general direction, supervises the staff performing contracted activities at client accounts. Ensures staff is meeting quality and productivity standards as defined by client and manager.

Responsibilities:

• Assist with the management of all services contracted by client at the assigned site
• Ensure staff is meeting quality and productivity standards as defined by client and manager
• Ensure proper maintenance and usage of all equipment and supplies
• Interface with the client, Operations team, and Corporate departments
• Assist manager with the completion of staff payroll, site billing, service enhancements and employee of the month nominations on a timely basis
• Supervise tasks or special projects and ensure their completion by set deadlines
• Initiate communication and problem solving with manager in addressing client’s issues
• Assist manager to manage budget and control expenses effectively
• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges
• May contact and negotiate with outside vendors, if necessary
• Perform other duties as requested by Site Manager and client

Qualifications:

• Associate’s Degree preferred or equivalent experience
• 2 or more years supervisory experience preferred in reprographic/mail setting
• Excellent customer service, professional attitude and appearance are a must
• Ability to work overtime & meet deadlines
• Possess strong communication skills

• Assist with the management of all services contracted by client at the assigned site
• Ensure staff is meeting quality and productivity standards as defined by client and manager
• Ensure proper maintenance and usage of all equipment and supplies
• Interface with the client, Operations team, and Corporate departments
• Assist manager with the completion of staff payroll, site billing, service enhancements and employee of the month nominations on a timely basis
• Supervise tasks or special projects and ensure their completion by set deadlines
• Initiate communication and problem solving with manager in addressing client’s issues
• Assist manager to manage budget and control expenses effectively
• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges
• May contact and negotiate with outside vendors, if necessary
• Perform other duties as requested by Site Manager and clien