Assistant Spa Manager

at  Fairmont

FAIRMONT JAKARTA

Situated in Senayan Square at the South end of Jakarta’s Central Business District, Fairmont Jakarta features 380 spacious guestrooms and 108 Fairmont branded Sky Suites. Additional features and amenities to the urban hotel include a number of lounges and several restaurants featuring a variety of culinary offerings. For corporate events and local galas, the hotel features 3,500 square meters of function space, including a 1,200 square-meter Grand Ballroom.
Job Description

• Provide administrative support to spa departments as needed.
• Ensure smooth operation of reception, hosting and reservations.
• Supervision of reception (hiring, procedures, accounting).
• Provide spa tours, when needed.
• To attend promotional functions as appropriate.
• Handle special assignments.
• Co-ordinate sales activities when needed.
• Maintain accurate records as required.
• Work with the Spa Manager in the formulation of plans for projects and other areas.
• Assist in the administration and implementation of Staff training in all aspects of the Spa’s operations, i.e. business telephone usage, guest relations, retail sales, spa services (massage, body scrub, facial, etc.).
• Assist in the supervision of all spa departments, including facility operations as well as sales and marketing.
• Maintain inventory and stocking of all reception materials.
• Act as a liaison between spa and internal and external contacts