Associate, AML Compliance

at  Western Union

Quezon City, 4th District, Philippines -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate01 Sep, 2024Not Specified02 Jun, 2024N/AMicrosoft Office,Decision Making,Analytical Skills,Excel,Customer ServiceNoNo
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Description:

REQUIREMENTS:

  • Fluency in English - outstanding verbal, written and listening skills.
  • Bachelor’s degree or equivalent.
  • Strong analytical skills, attention to detail, and independent decision making.
  • Proficiency in Microsoft Office (Excel, Word).
  • Ability to multitask and navigate through multiple systems at the same time.
  • Flexibility to work in various shifts, according to business needs.
  • Experience in customer service and/or AML Compliance would be an advantage.

Responsibilities:

  • Perform transactional history analysis, due diligence, and AML Compliance interviews to identify potential consumer fraud or questionable activity in an effort to protect customers and the company.
  • Effectively perform inbound and outbound phone interviews (80% of the working time) and offline tasks (20%).
  • Ensure excellent customer service.
  • Deliver high quality and productivity results that meet the identified targets.
  • Learn continuously to enhance AML Compliance product and process knowledge.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Accounts / Finance / Tax / CS / Audit

Customer Service

Graduate

Proficient

1

Quezon City, Philippines