Associate Cloud Systems Engineer

at  VirginPulse

YOU ALSO TAKE PRIDE IN OFFERING THE FOLLOWING CORE SKILLS, COMPETENCIES, AND CHARACTERISTICS:

• Demonstrate strong analytical, troubleshooting, and problem-solving skills.
• Strong technical writing and documentation skills.
• Works well in a fast paced, team-oriented, collaborative environment.
• Ability to work independently and as part of a team.
• Excellent written and verbal communication skills
• Ability to learn systems and processes quickly.
• Strong attention to detail.
  No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

• Maintain server infrastructure according to security and uptime standards.
• Maintain network infrastructure, including WAN links, VPNs, and LAN/WLAN.
• Track all changes and work through tickets and document steps followed.
• Provide first point of escalation support for Corporate Service Desk team.
• Deploy OS and 3rd party patches to remediate vulnerabilities.
• Maintain systems integrations and data syncing tools and processes.
• Assist security teams with information requests to support audits and questionnaires.
• Support cyber security investigations.
• Maintain automation workflows and scheduled scripts.
• Configure and maintain SSO applications for cloud applications.
• Research and implement new technologies and services.
• Continually evaluate systems to identify and implement improvement projects and tasks.
• Open and manage support tickets with vendors.
• Participate in roadmap projects to support company-wide initiatives.
  You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
  Qualifications: