Associate, Commercial Strategy & Business Operations

at  MLSE

Company Description
At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.
MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.
We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.
Job Description
Are you someone who excels at forging strong partnerships and enjoys exploring innovative ways to integrate technology into team partnership programs, enhancing their appeal in the marketplace? Do you relish the challenge of pushing the envelope and creating unique technology-driven programs and experiences? If you value the importance of innovation and are passionate about bringing imaginative ideas to life, then this role might be the perfect fit for you.
The Associate, Commercial Strategy & Business Operations, reporting to the Manager, Commercial Strategy & Business Operations, will help create new strategies and deliver creative, technology-based programs to drive revenue, while innovating for the future. This role will collaborate with important team members from Engineering, Product, Finance, Marketing, and Partnerships to plan, pursue, evaluate, and achieve our opportunities, maximizing business value.

The ideal candidate is a self-starter with experience in an unstructured and fast-paced environment who thrives at managing multiple priorities at once. You have strong business acumen, coupled with an ability to translate your findings into actionable recommendations. Experience in creating presentations and documentation for a variety of audiences is crucial. If you have a high attention to detail, a passion for technology and innovation, and want to be part of scaling the impact of new, innovative technologically driven products and programs, then we invite you to apply.

• Collaborate with intra-department teams and other business units to drive the development of inclusive strategies that meet desired objectives, working with team members to develop new products and manage new and existing innovation-based programs.
• Create new strategies that aim to drive innovation internally and externally with key partners.
• Manage project planning and execution across multiple projects and initiatives, driving the end-to-end integration of new and existing digital products and innovation programs.
• Demonstrate the business value associated with the delivery of new and existing digital products and innovation programs, driving well-informed decision-making.
• Optimize processes, workflows, and systems to drive greater continuity and efficiency.
• Support with department-wide budgeting and forecasting to achieve financial targets.
• Build and use data analytics tools to measure the performance of products and innovation programs, deriving insights to iterate and drive greater business results.
• Collaborate with our Partnership Development team on developing value propositions associated with new technology-based partnerships, working to embed new partners within our core business operations.
• Lead brief intake sessions with MLSE partners, understanding objectives and ideating innovative, technology-driven solutions for their business challenges.
• Lead the development of materials to sell our partners new, innovative ideas before briefing our internal teams.
• Act as a bridge between strategic decision-makers and the operational teams, building well-structured, clear presentations to facilitate planning discussions and providing updates to senior leadership.

Qualifications

Note: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience. We invite you to please share this with us in the “Message to the Hiring Manager” section of our online application.

• A graduate with a post-secondary degree in Business Administration, Commerce, Economics, Finance, Engineering, or other relevant areas.
• At least 2 years of experience in management consulting, corporate strategy, commercial strategy, business operations, or product strategy.
• Basic knowledge of and passion for the sports industry.
• Demonstrated ability to support and deliver successful commercialization initiatives for new and existing products, programs, and innovative initiatives.
• Strong analytical, problem-solving, and decision-making skills, with the ability to use data and insights to drive actions and results.
• Effective communication, presentation, and interpersonal skills, with the ability to collaborate and influence across all levels of the organization and with external partners.
• Self-motivated, proactive, and adaptable, with the ability to work independently and in a fast-paced environment.

Additional Information

Please refer the Job description for details