Associate Consulting Engineer – Microsoft Collaboration

at  CDW

Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We’re also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward.
Participate in a best-in-class training program while gaining valuable on-the-job skills. As an Associate Consulting Engineer (ACE), you will be actively involved in technical solving opportunities and assigned to meaningful projects that align to your skill set. Learn from top technology professionals and pursue certifications incorporated into the program.
CDW is the leading Microsoft Collaboration provider. By joining our team, you will be partnered with industry leading Engineers, Consultants, Technical Architects, and Solution Architects to help enable your success. CDW is honored by holding the highest level of certifications and accreditations with our partners.

PREFERRED QUALIFICATIONS

• At least 1+ year or equivalent experience configuring or supporting some or all: Windows Servers, Active Directory, network devices, switches, routers
• At least 1+ year or equivalent experience programming or scripting
• Experience in planning, deployment and operational support of advanced technologies and applications
• 1-3 years system administration experience
• Demonstratable consulting experience
• Microsoft 365 Certified: Teams Administrator Associate (MS 700)
• Microsoft 365 Certified: Enterprise Administrator Expert (MS 100 & MS 101)
• Microsoft 365 Certified: Messaging Administrator Associate (MS 203)
• Physically able to lift up to 50 lbs. of equipment

ACEs focusing on Microsoft Collaboration, partner with our lead engineers driving architecture and delivering customer solutions on the Microsoft Teams platform with experience in migrations and automation.

Take your collaboration to the next level by partnering with technical and business staff of customers following project implementation, leading towards more complex future engagements.

• Pre-Sales – listen and observe sales activities, understand the customer needs, and ask appropriate questions. Provide in-depth technical expertise on specific platforms and applications supporting solution architecture.
• Planning – participate in kick off meetings. Communicate customer information and requirements with the project team. Review Statement of Work (SOW), validating scope and tactical project requirements.
• Design – read design documents and contribute to the development of customer solutions. Participate in joint technology design sessions, providing technical analysis on implementation sequencing.
• Implementation – perform assigned engagement activities as directed. Install, configure, and test hardware and applications based on design specification, client environment and solution topology. Consider platform interoperability, equipment/OS upgrades and updates to meet agreed upon hardware standards and manufacturer/CDW standard methodologies.
• Operations – Participate in remediation for post incident reviews. Recognize opportunity for resolution and own what is needed to drive resolution, identify, and recommend support process improvements.

Contribute to Collaboration team forums and provide feedback/questions to stimulate discussion, intellectual capital, and continuous process improvement.