Associate CSM (EMEA Remote)

at  Turnitin LLC

Company Description
When you join Turnitin, you’ll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, Ouriginal and ProctorExam.
Turnitin has offices in Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands, the Philippines, Sweden, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let’s make change together.
Job Description
Right now the Nordic team consists of three people who are responsible to maintain and grow the current book of business through renewals and new business. We are part of the EMEA GTM team and contribute a significant part of the EMEA revenue.
Our main goal this year is migrating our Ouriginal clients to a Turnitin solution. For the role we are looking for someone who can handle the auto renewals in the Secondary Education sector.
In this role you work closely together with the other team members but also with the migration team, marketing and sales operations team.

QUALIFICATIONS

• Think outside of the box- does the successful candidate need a degree? Or could equivalent experience work just as well?
• Speaking Swedish is a must.
• Speaking English requires to be proficient.
• Good communication skills.
• Passion for working in Ed-Tech and the education industry.
• This role is for people who are looking for their first job in sales or have up to three years experience.
• Have a customer centric mindset.
• Are a team player that is showing integrity.
• Experience in working with SFDC would be nice but not a must as this is also a role for someone seeking their first sales job.
  Additional Information

• List key responsibilities.
• Renew existing clients in the Secondary Education sector.
• Talking to clients about migrating from Ouriginal to Turnitin.
• Attending events to talk to existing clients.
• Maintain a correct representation of our clients in our CRM system.
• Work independently towards your goals.
• Currently we work on migrating our clients from Ouriginal to Turnitin. In the coming years we look to expand our portfolio by also directly selling our other solutions in the Nordic region.
• Within Turnitin there are several options to continue to develop your career. Within this role there is the option to grow within the team and take a more prominent role within the team for example as senior CSM.