WE’RE A LEADING ONLINE REVIEWS PLATFORM, FREE AND OPEN TO ALL. OUR MISSION IS TO BE A UNIVERSAL SYMBOL OF TRUST. WE ARE WELL ON OUR WAY — BUT THERE’S STILL AN EXCITING JOURNEY AHEAD OF US. DO YOU WANT TO JOIN US AT THE HEART OF TRUST?

From reviews to user behaviours to internal systems, at Trustpilot, we truly have big data. And, in our B2B Applied AI team, we’re focused on leveraging AI and ML to transform data into value and create engaging products features to improve the experience of our users. That means you can empower product innovation to help our businesses build Trust and growth and Improve the experiences with Trustpilot.
We are seeking a skilled Data Scientist to join our B2B Applied AI team to develop intelligent, data-driven product features that serve our Business Application. You will collaborate closely with a cross-functional team of software developers, product managers, designers, data analytics and ML engineers to develop, deploy and maintain innovative AI/ML models at scale. You will be part of a unique journey of creating our B2B Digital Led growth and you will have the opportunity to collaborate widely across the business including our Commercial, Digital Sales, and Data Science teams within B2C and GTM contexts.
You will have proven experience in developing and deploying AI/ML models or high academic results if you are a recent graduate. You have a solid technical background, with hands-on ability in all stages of data preparation, exploration, and modeling. You must have an adaptable product mindset and knowledge of the interface between data science and engineering. You will have the ability to develop data solutions, engage stakeholders, and clearly articulate the impact of your work. Experience putting solutions into production within an interdisciplinary team is a big plus, and it will be ideal if you already have experience with B2B SaaS products personalisation.

STILL NOT SURE?

We are Open to All, which means we want everyone to feel like they can see themselves at Trustpilot. We’re keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don’t worry if you’re looking at this job description and feel like you don’t meet all the requirements, we’d still really like to hear from you!

LI-LP1

• You will be involved in delivering some of our most exciting Data Science projects aimed at improving our B2B SaaS product: from prediction to ranking, natural language processing to search, and recommendation systems to content generation and personalisation
• Great opportunity to make a real product impact by applying the innovative in AI and ML.
• You will deliver the Data Science component of key strategic initiatives including owning, maintaining and deploying production-ready ML/AI models, and analysing data to establish the scope and impact of your work
• You will identify new product opportunities based on data, interpreting model outcomes and sharing insights to drive the direction of our Data Science work
• You will engage with both technical and non-technical stakeholders & will translate product requirements into Data Science deliverables
• The opportunity to work with leading data engineering technologies including Google Vertex AI tools, Google BigQuery and AWS, and with leading Data Science tools and emerging technologies for model building and deployment
• Opportunities to develop your career in a friendly, diverse, innovative, international team and workplace