Associate Digital Advocate

at  WPH Digital Pte Ltd

QUALIFICATIONS & SKILLS

• Minimum Degree in Information Technology, Computer Science, or in digital media , Communications or related degree
• At least 1 year of experience in handling managing digital accounts and integrated digital projects.
• Able to handle multiple tasks/projects simultaneously
• Customer-oriented person with excellent communication skills, written and verbal
• Excellent at relationship building and interpersonal skills.
• Ability to maintain poise, confidence and professional disposition under high-pressure situations
• Candidates with no experience are welcomed
• Fluent in English and Mandarin
  Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.
  https://www.wphdigital.com/notice

• Lead digital services in new business initiatives, incl. writing proposals, creating estimates and presentations and actively participate in RFPs and pitches as needed.
• Provide Solution Consulting to Customers and give intelligent response.
• Responsible for the satisfaction and growth of accounts, and able to identify opportunities for growth and incremental opportunities with client.
• Manage client escalations and conflict resolution.
• Develop and sustain strong working relationships with customers, management, development team, test, IT peers and vendors
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans
• Taking ownership of client needs/requests and facilitates their completion.
• Participation in key client meetings including status update meetings and presentation of project deliverables
• Delivers engaging, informative, well-organized presentationsMaintaining profitability of engagements in partnership with project management