Associate Director, Career Advising Operations & Data Management

at  Wright State University

Wright State University has an enhanced mission to support the career and professional development needs of all students and alumni. The Associate Director of Advising Operations & Data Management is in the Division of Enrollment Management and will report to the Director of Career Education & Success. The focus areas for the Associate Director are, but not limited to, supervision and leadership of the advising team, First Destination survey data management, Handshake representative for student and alumni features, marketing and communications of career development student data and activities, and provide support for the Choose Ohio First grant.
The Associate Director will serve as the lead for the advising team. They will provide support to the Career Consultants in the following areas: program design & management, career advising techniques, program content creation, targeted marketing to specific student groups, and stakeholder engagement.
They will assist the Director with the expansion of the department’s efforts in identifying and measuring outcomes of programs and services as well as the First Destination Survey.
The Associate Director collaborates with the Deans, academic departments, faculty, and other groups to coordinate and provide essential services which support the personal, career, and professional preparation needs of students.

Minimum Qualifications

• Master’s Degree in Higher Education, College Student Personnel, Counseling, Human Resources, or closely related field
• Minimum 5 years professional experience in career development, higher education, human resources, or closely related field
• Knowledge of career and student development theories
• Knowledge of career assessments
• Demonstrated excellent written and verbal communication skills

Preferred Qualifications

• Experience in a University Career office working with diverse student populations
• MBTI and/or Strong Interest Inventory certification
• Experience in data management
• Demonstrated experience of Excel and Qualtrics
• Experience utilizing Handshake

Essential Functions and percent of time:

Advising & Departmental Leadership (Approximately 50%)

• Provide innovative and effective leadership to the daily operations and administration of the Career Center
• Supervise and lead staff including mentoring, training, work assignments and overseeing productivity
• Develop and implement strategic plans to improve team efficiency and effectiveness, and regularly communicate the status of office operations to key stakeholders
• Collaborate with colleagues across Career Education to continuously create and improve the quality of career content and resources
• Oversee project management and marketing campaigns for major student career development events, initiatives, and programs
• Collaborate with the Director to hire, onboard, train, and manage a team of student staff, providing ongoing guidance and resources as needed
• Co-manage the Curricular Practical Training (CPT) process in collaboration with the UCIE, providing guidance and resources
• Serve as back-up career consultant providing advising to all students

Data Management & Communications (Approximately 30%)

• Analyze career outcomes data year-round to update and enhance career education resources and track effectiveness of efforts to support students
• Collaborate with Institutional Research & Effectiveness on the First Destination Survey
• Work with Marketing & Communications to tell compelling stories about student/alumni career development
• Develop a marketing/social media communications strategy for student-related stories

Technology Oversight & Support (Approximately 20%)

• Manage tools and technologies to resolve issues and identify opportunities to better prioritize and streamline the team’s workflow
• Provide support to the Choose Ohio First grant
• Manage the student service segments of Handshake

Please refer the Job description for details