Associate Director, Client Experiential

at  Just Global

JUST GLOBAL:

At Just Global we live and breathe B2B and believe in igniting B2B relationships. Our independent, global team actively engages with clients to put our deep technical knowledge and unique perspectives of markets and buying processes to work. We maximize insights, we spark creativity, and we leverage technology to inspire brand loyalty and drive reoccurring revenue. We are the heart of B2B.

KNOWLEDGE

• Agency knowledge
• B2B Marketing – Account Based Management
• B2B Marketing – Experiential
• B2B Marketing – Client Knowledge
• B2B Marketing – Creative
• B2B Marketing – Industry
• B2B Marketing – Media
• B2B Marketing – Strategy

SKILLS

• Active Listening
• Challenge mediocrity
• Commercially astute
• Event management
• Eye for detail
• Global vision
• Growth (sales) focused
• Organized
• People Management
• Presentation Skills
• Prioritizing
• Problem-solving
• Stakeholder management
• Solutions Oriented
• Storytelling
• Upwards Management Experience
• 7+ years of client management experience within agencies
• 3+ years in event planning across the full range of event executions from proprietary roundtables to conferences, to tradeshow exhibitions and so on
• 3+ years in supporting clients on their ABM programs.

COMPENSATION PHILOSOPHY:

At Just Global, you will have the flexibility to work and live from anywhere in your home country, as long as it works for your client(s), your team, and you. This flexible working policy aims to attract and retain individuals who have a focus on performance, an aptitude towards learning, and a desire to live by our agency’s behaviors and values. Our compensation philosophy is commensurate with the type of teammates we are seeking to join us.
We use various market and data-driven salary sources to determine a salary range for each role. Your salary is based upon the skills and experience you bring along with the salary range established for your role. This will be discussed with you at the appropriate stage in the recruitment process. The goal is to ensure that Just Global teammates have salaries that are highly competitive, regardless of where they live. In addition to your base salary and our flexible working policy, you will enjoy market-leading employment benefits that support you as whole human being. You will also have the opportunity to participate in a discretionary non-contractual profit share, which is based on company performance, because when we succeed as a company, we all get to share in that success

WHAT YOU ARE ACCOUNTABLE FOR:

The Associate Director, Client Experiential is a critical client partner role demonstrating leadership, strategic direction, accountability, business acumen and vision for a portfolio of businesses. This role will also act as an in-house client experiential and events lead and will use their experience in planning and delivering events to help our clients seamlessly integrate their experiential plans as part of their overarching marketing plans.

WHAT YOU ARE RESPONSIBLE FOR:

• Develop experiential strategies, recommendations around venues and formats and budgets, and collaborate with the client services teams across all regions.
• Conduct primary and secondary research into all logistic aspects of event planning – including keynote speakers, audio/visual, food and beverage, venues and venue logistics.
• Manage all aspects of the client experiential and/or event providing superior customer service while maximizing business opportunities, growth, and efficiency.
• Responsible for meeting business KPI’s and development of business plans.
• Regarding events and experiential, oversee and manage client contract and finance processes in collaboration with internal legal and finance teams and ensure all legal and financial requirements are being met (e.g., invoicing, SOWs, etc.).
• Understand client compensation structure and implications of plan changes
• Lead and manage all strategic channel planning activities associated with the assigned account(s) and resulting experiential and events in partnership with other teams and teammates.
• Establish and grow a strong relationship with multiple senior client stakeholders through a demonstration of industry knowledge and of the application to their business challenges.
• Work with analytics partners to gauge media performance and KPI’s to determine the extent to which experiential and event objectives and strategies were met.
• Actively incorporate agency tools into client planning process/facilitate planning workshops as appropriate.
• Acts as a positive role model through an example
• Proactively keep abreast of industry trends and share knowledge with team
• Manage a multi-disciplinary team ensuring all team members are delegated work appropriate for their level and experience and that the team remains challenged, supported, and engaged.
• Mentor the team to maximize individuals’ growth, and harness the strengths and opportunities of each team member
• Work closely with their direct report to optimize any revenue opportunities within the agency at large