Associate Director - CTF Process Manager

at  Lilly

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
At Eli Lilly Cork, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 41,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for patients around the world.
Eli Lilly Cork is made up of a talented diverse team of over 1,600 employees across 38 nationalities who deliver innovative solutions that add value across a variety of Business Service functions including Finance, Information Technology, Medical, Clinical Trials and more.
Eli Lilly Cork offers a premium workspace across our campus in Little Island, complete with flexible hybrid working options, healthcare, pension and life assurance benefits, subsidised canteen, onsite gym, travel subsidies and on-site parking. Inhouse People Development services, Educational Assistance, and our ‘Live Your BEST Life’ wellbeing initiatives are just some of the holistic benefits that enhance the career experience for our colleagues.
Eli Lilly Cork is committed to diversity, equity and inclusion (DEI). We cater for all dimensions ensuring inclusion of all ethnicities, nationalities, cultural backgrounds, generations, sexuality, visible and invisible disabilities and gender, with four pillars: EnAble, Age & Culture, LGBTQ+ and GIN-Gender Inclusion Network. EnAble, our pillar for people with disabilities and those that care for them, partners with the Access Lilly initiative to make our physical and digital environment accessible and inclusive for all. Together they are committed to promoting awareness to create a disability confident culture both at Eli Lilly Cork and beyond.
Come join our team - Be Creative, Be an Innovator, and most of all, Be Yourself!
Clinical Trial Foundations (CTF) as part of Clinical Design, Delivery & Analytics (CDDA) provides leadership in the strategy and development of contemporary clinical trial processes, technologies, information, and capabilities and in shaping external policy and guidance to speed the delivery of medicines to patients globally.
CTF delivers innovative and reliable supplies, systems, processes, and information to enable clinical development and speed medicines to patients. The Associate Director, CTF Process Manage Cork is responsible to design, sustain and continuously improve the efficiency and effectiveness of their assigned global processes. The Associate Director applies their technical and process management expertise to effectively manage their assigned processes, and to ensure they are compliant, fit-for-purpose, and efficient. To achieve this, the Associate Director is expected to collaborate across involved functional leaders and subject matter experts, Quality, and Learning and Development to continuously improve the efficiency and effectiveness of their assigned processes.

MINIMUM QUALIFICATION REQUIREMENTS

• Bachelor’s degree preferably in science, health related field, or equivalent work experience preferred.
• 5-8 years experience with at least 3 years in medical in medical, quality, clinical drug development, or clinical information flow, preferred.
• Excellent oral and written communication skills; able to communicate clearly and succinctly with team members and leadership.
• Strong problem-solving skills; able to anticipate and recognize problems, diagnose root causes and take corrective action to prevent recurrence within the team.
• Excellent self-management and organizational skills; able to manage workload, set personal priorities and adjust as needed.
• Strong interpersonal and leadership skills; able to develop effective teamwork between team members with diverse interpersonal styles; able to deliver effective coaching and feedback.
• Flexibility to adjust quickly and effectively to frequent change and altered priorities.

Business Process Support

• Establishes clear understanding of requirements for process change management to assigned processes including clarity of process inputs, outputs and dependencies (e.g., connected processes, data standards, information flow implications, etc), and role accountability for critical steps and decisions.
• Leads project teams through development of process maps, process documentation (e.g.,quality system documents, etc), and personnel qualification strategies. Approval of quality system documents.
• Partners with Process Owners to ensure processes integrate with the end-to-end clinical development process in order to deliver efficiencies needed to deliver on clinical research.
• Proposes qualification requirements to Process Owners for those individuals within functions and teams who will execute processes.
• Defines and evaluates metrics to monitor performance of processes making recommendations for improvement.
• Understands the external environment and changes that may affect their assigned processes and leads the development of action plans, as needed.
• Influence key stakeholders concerning the design, timing and implementation of process changes to ensure changes are well integrated into the overall operating system and uptake by the business is optimized.
• Collaborates with other Process Owners, functional leaders, subject matter experts (SMEs), Quality, Compliance and Legal to define applicable compliance and business requirements to design efficient and compliant processes.
• Partners with Process Owners across multiple disciplines, line management and subject matter experts (SMEs) to ensure process execution expectations are clear, collect process performance feedback, and make sure the process runs smoothly and efficiently.
• Engage in coaching and training others, as needed, to ensure the effective implementation and execution of assigned processes.

Project Leadership Related to Area of Process Ownership

• Define and lead projects that are within their scope of process ownership.
• Authoritatively represent assigned processes within broader change initiatives.