Associate Director of IT Operations and Schoolwide Data Protection Officer

at  Singapore American School

SAS is dedicated to diversity, equity, inclusion and belonging. Therefore, we commit to a journey of community growth that is grounded in best and sustainable practices rooted in our mission and core values. We seek individuals who are ready to contribute to such an environment. If you have the right disposition for this role, meet many of the requirements, and feel you would be a good match for SAS in this position, please do not hesitate to apply.

POSITION SUMMARY

Reporting to the Head of IT Operations, this is a highly visible leadership position requiring strong organizational, operational and technology leadership including leading a culture in line with the values of the school.
The Technology department is responsible for supporting, maintaining a robust digital ecosystem that consists of over 5000 users, up to 7500 network connected devices, multiple platforms and systems, including a robust wireless network, Apple devices, Windows devices, and Google Workplace.
The Associate Director supports a safe, secure, well maintained, customer-focused digital environment for all students, faculty, staff, visitors, and vendors.
The Associate Director provides overall leadership on Data Safeguarding and Cybersecurity and serves as SAS’s Data Protection Officer.
Responsibilities:

MINIMUM QUALIFICATIONS:

• 5 + years of leadership, management and technical experience
• Strong working knowledge of current IT technologies and technical competence in databases, networking, with strong project management skills.
• Knowledge and experience in overseeing and leading teams that build, maintain, support and innovate secure, scalable and innovational technology infrastructure.
• Strong Emotional intelligence and demonstrated ability of self awareness and management and brings a lens of high integrity, respect, compassion and critical reflection
• Knowledge and experience in Apple environments including MacOS and iPad deployment in a 1:1 environment.
• Knowledge and experience of data protection and privacy frameworks, especially Singapore PDPA, is highly desirable with commitment to enhancing skills in this area through a structured coaching and training program.
• Ability to build, manage, mentor, inspire, and provide direction to the IT team
• Resourceful and quick to learn IT environments and build relationships across organizational units.
• High energy individual with a passion for people management, outstanding interpersonal and collaboration skills and the ability to engage effectively with their team and other stakeholders in the school.
• Excellent customer service skills, including highly developed communication skills in all forms.
• Deep knowledge and broad expertise in educational and information technology.
• Fluency in English and excellent communication skills: written, spoken and in presentations
• Ability to use new technologies and understand how they enhance learning; skilled with the implementation and facilitation of educational system programs; and a demonstrated understanding of learning environments and their use of technology.
• Ability to effectively prioritize and execute tasks in a high-pressure environment to drive results along with strong evidence of being self motivated.
• Excellent Project Management, ITIL aligned frameworks/processes and negotiation skills.
• High level of integrity, professionalism and demonstrated attention to detail.
• Lateral thinker and an excellent problem solver, both technically and functionally with strong analytical skills.
• The ability to use initiative and work proactively with excellent organizational skills

Please refer the Job description for details