Associate Directorate Manager - Clinical Support Services

at  Tameside and Glossop Integrated Care NHS Foundation Trust

Provision of support to the Directorate Manager in the operational delivery and performance management of Urgent Care, Bed Bureau, Ward Administration & Community Administration services ensuring key targets and quality standards are maintained and sustained. Post holder will be responsible for the day to day management of a number of service initiatives, supporting clinical and non-clinical staff. The post holder will be expected to work independently to manage these services, in line with service requirements and local/national policies. In addition to the commissioned schemes of work there will be a requirement to undertake other ad hoc analysis requests and to undertake a range of projects and programmes as directed by the Directorate Manager for Clinical Support Services.
The post holder will be required to provide and receive complex, contentious and commercially sensitive information e.g performance information, staff redundancy, disciplinaryhearings, personnel details, performance indicators and financial information and be able to use a range of different persuasive, motivational, negotiating skills in the pursuit of achieving desired outcomes and make sound decisions in line with Trust policies. They will employ a problem-solving approach to service improvement in a multi-disciplinary environment. They will also possess a proven track record of enhancing performance and driving service transformation. The post holder will develop long-term strategies and policies for transformational change and lead various workstreams to enhance service delivery.
Knowledge of pay and non-pay budgets is essential. Participation in the First On Call managers rota may also be required. The candidate should possess high emotional intelligence, strong and adaptable interpersonal skills, and emotional resilience. PLEASE REFER TO THE JOB DESCRIPTION FOR A FULL LIST OF DUTIES

Please refer the Job description for details