Associate EHR System Analyst - Resolute HB

at  MD Anderson Cancer Center

Houston, TX 77030, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate08 Jul, 2024Not Specified09 Apr, 2024N/AGood communication skillsNoNo
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Description:

The University of Texas MD Anderson Cancer Center is ranked the nation’s top hospital for cancer care by U.S. News & World Report’s “Best Hospitals.” MD Anderson’s mission is to eliminate cancer in Texas, the nation and the world through exceptional programs that integrate patient care, research and prevention.
The Associate EHR (Electronic Health Record) Systems Analyst is responsible for achieving in-depth knowledge of the Epic system and serves as a bridge between end users and the EHR Team. He/she conducts regular day-to-day communication with the EHR Team, reviews the software, analyzes business operations, and works with Epic and MD Anderson Clinical/Business Representatives/Subject Matter Experts to tailor the system to fit MD Anderson’s needs or to provide technical expertise in the design, implementation, and support of the EHR. On an as needed basis, he/she may perform in-depth analyses of workflows, data collection, report details, and other technical issues associated with the use of Epic software. He/she is also responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications.
Standards & Testing
In order to be adequately prepared and trained to build, test and optimize the Epic system, MDA requires that Epic certification be obtained within 180 days of hire. Required certifications must be maintained as assigned.**
1. Adhere to standard operating procedures and maintain build and testing standards (SME Signoff or governance sign off)
2. Adhere to the best practices set by IS division as well as MDA policies, procedures, and standards
3. May assist with document preparation as needed for the implementation of enhancements
4. Follow documented change control processes
5. May perform testing to ensure that solutions are technically sound
6. Clinical Only - Provide clinical expertise for build and testing standards
Build, Content Management and System Configuration
1. Implement requested changes or projects for the system in a timely manner while proactively communicating with end users
2. Maintain / troubleshoot build within EHR
3. Modify Epic content as prescribed by the project team
4. Participate in the implementation/optimization efforts
5. Focus on patient safety when analyzing system configuration and enhancements
6. Perform low risk/complex system maintenance as needed with supervision
7. Perform routine revisions to meet build metrics
8. Clinical Only - provide clinical expertise for the design and development of systems
Support
1. Assist in providing support and problem resolution to customers
2. Respond to requests in a timely manner while proactively communicating expectations for procedures, service arrival (ETA), or project deliverables to stakeholders
3. May participate in after-hours application support and downtime procedures
4. Obtain technical and workflow knowledge of assigned applications to better troubleshoot and resolve incident
5. Clinical Only - Translate clinical communication to technical changes
Liaison, Networking Skills and Business knowledge
1. Collect information regarding potential system enhancement and workflow resolution to customers
2. Establish liaison relationships with customers and OneIS to provide effective technical solutions and customer service
3. Collaborate with senior analysts to obtain technical and workflow knowledge of business operations
4. Clinical Only - Translate technical build information to clinical customers
OneIS
1. To provide innovative, quality, and sustainable IT solutions and services. Our success is driven by our people through Integrity and Trust, Partnership, and Quality.
2. Promotes trust, respect, support, and honestly with customers and each other.
3. Commits to being a good partner focused on building productive, collaborative, and trusting relationships with our customers and each other.
4. Models a commitment to excellence and strives to continually improve. Achieves desired outcomes, usability, and value that exceed expectations of others and our own.
Other duties as assigned
Requirements
Education Required: Bachelor’s degree.
Preferred Education: None
Certification: Must obtain Epic certification issued by Epic within 180 days of date of entry into job.
Preferred Certification: None
Experience: None. May substitute required education with years of related experience on a one to one basis.
Preferred Experience: None
Onsite Presence: Is Not Required (Must live in Texas / must be able to come onsite based on business needs)
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

Additional Information

  • Requisition ID: 166817
  • Employment Status: Full-Time
  • Employee Status: Regular
  • Work Week: Days
  • Minimum Salary: US Dollar (USD) 66,000
  • Midpoint Salary: US Dollar (USD) 82,500
  • Maximum Salary : US Dollar (USD) 99,000
  • FLSA: exempt and not eligible for overtime pay
  • Fund Type: Hard
  • Work Location: Remote (within Texas only)
  • Pivotal Position: No
  • Referral Bonus Available?: No
  • Relocation Assistance Available?: No
  • Science Jobs: No

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Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

Other

Graduate

Proficient

1

Houston, TX 77030, USA