Associate HR Specialist - HR Operations Service Delivery (Fixed Term)

at  GE Vernova

JOB DESCRIPTION

The General Electric Company (GE) is an American multinational company operating for more than 125 years. GE has long been a global leader in Healthcare, Power, Renewable Energy, and Aviation. Today, GE also leads in delivering solutions across Additive Manufacturing, materials science and data analytics.
Our People Operations - Budapest Center is an HR process and administration organization of more than 180 employees. We are consolidating and delivering HR services for our different GE Businesses (eg Power, Renewable Energy, Aviation and Healthcare) for different European countries.
Our HR service portfolio is covering among others: Employee onboarding, - offboarding, Payroll, Personnel administration, Benefit administration, Employee query handling. We are dedicated to best class employee experience and make our Employees and HR community’s life easier by continuously looking for improvement and simplification opportunities in their moments that matter.

JOB DESCRIPTION

You will be participating in one of the dedicated HR process where you will be handling Employee / HR queries and being involved in projects of improving/simplifying your respective process responsibilities. You will work closely with respective HR business partners for dedicated GE Business/Location and cooperating with Senior experts / owners of your responsible HR service process.

As an Associate for Employee Lifecycle / Offboarding process you will be:

• Guiding employees through their lifecycle / offboarding / moments that matter by advising them in respective HR matters and completing administrative tasks in the internal HR systems. Understanding their questions and issues, advising them in a professional way and handling their queries in a timely manner
• Creating respective documents that support the regulations of the country-specific legal environment
• Ensuring excellent customer experience, which includes phone and chat support, employment related data changes and documentation in order to provide end-to-end customer care
• Answering / and delivering service through a ticketing system
• Being proactive in handling process gaps that you face and being involved to find a solution and participating in process improvements (we are keen advocat of Lean methodology when changing our processes for the better)

Please refer the Job description for details