Associate Manager - Client Services

at  Infosys

ABOUT US

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Key Requirements:

• We are looking for a result-oriented candidate who has a proven track record of selling IT services (both application and infra), Cloud based SaaS platforms in Singapore
• Candidate must have exposure to new business development with CXO connects and have sold to FS clients in Singapore
• Should have excellent communication and analytical skills to understand client-side requirements and then articulate our value proposition in an effective manner. The ability to display proactive approach and work in an unstructured environment is a must.
• Should have experience working in offshore global delivery model

Experience:

• 10+ years of relevant experience

Qualification:

• Master’s Degree in business management
• Bachelors in Degree in Engineering from a reputed institute/university

Critical Success Factors and relevant requirements

• Knowledge of Banking, Payments Domain, Markets, Risk and Finance and able to do first level presentation on products, platforms and services to client and prospects.
• Direct Sales and account management experience around banking applications (i.e. casa, deposits, loans, trade, cash mgmt., Trade), front end digital channels.
• Must have a deep understanding and successful track record of managing and closing contract negotiations for platforms, products and services projects.
• Must have managed end-to-end sales cycle and won multi-year $5Mn+ contracts
• Candidate should be able to work with partners and drive the business strategy for assigned accounts.

The role involves farming of existing financial services accounts in Singapore

What will you do?

• Preparing account maps, account planning & review
• Prepare target account opening plans
• Keep track of ongoing projects by taking direct inputs from the key client stakeholders
• Work in close coordination with internal teams (product, delivery, solution consulting) to ensure timely, and quality deliverables.
• Regular updates (and escalate- if required) to management with specific asks and suggested solutions
• Identifying new opportunities in the account and developing them
• Prepare and deliver quality proposals in conjunction with solution consulting teams
• Proposal preparation, negotiations & closure
• Contracting
• Relationship Management (client and partners)