Associate Manager, Program Delivery {PEOC}

at  eHealth Systems Africa

Who we are
eHealth Africa designs and implements data-driven solutions and technologies to improve health systems for and with local communities. eHA’s technology works in low connectivity settings, and smartly uses data to drive decision-making by local governments and partner agencies to get optimum results.

We leverage our staff and department expertise across five programmatic areas:

• Climate Adaptation in Health Food Security and Nutrition
• Public Health Emergency Management Systems
• Disease Prevention and Monitoring
• Laboratory & Diagnostic Systems

In each of these programmatic areas, we partner with governments, communities, nonprofits and other stakeholders to generate holistic solutions, because we believe that every community deserves access to the types of tools that can enable them to lead healthier lives.
Purpose of the position
The Associate Manager, Programs Delivery will coordinate the planning and implementation of daily operations of projects in accordance with company and project specific standard operating procedures (SOPs), guidelines, budget, timeliness and contracts. Other responsibilities include supporting communications activities, attending meetings, and establishing and maintaining relationships with all stakeholders and partner agencies.
What you’ll do

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

• Provide necessary technical support to the project team in developing annual work plans and all technical documents and implementing project activities in accordance with key deadlines;
• Monitors program activities to ensure quality and accuracy of work outcomes vis-à-vis contractual and grant commitments;
• Serves as a resource to the project management team for all inquiries, and issues resolutions for project management, contract budget and remediation, and regulatory document preparation;
• Fosters a project work environment that promotes productivity, innovation, and fairness;
• Provides thought leadership, strategic insight, and clear communications (written and verbal) to program managers on strategy;
• Ensures effective communication and coordination between team members, stakeholders, government agencies and other agencies;
• Ensures quality control mechanisms;
• Provides sound analytical direction to the team to help identify key opportunities and challenges;
• Contributes knowledge and experience of relevant best practices and proposes means of integrating these and ensuring complementarity with the project;
• Provides strategic advice on successful project implementation and possible expansion opportunities;
• Leads on effective planning and reporting (monthly, quarterly, and annually), based on results-based monitoring and evaluation frameworks;
• Ensures effective management of the projects’ resources according to the annual work plan and strategic plan to achieve quality and timely results;
• Monitors financial resources and accounting to ensure accuracy and reliability of financial reporting in line with the budget approved by the donor;
• Works closely with the project team, business representatives, various interdepartmental teams and external vendor(s) and ensures positive relationships are established and maintained;
• Coordinates development of and monitors plans consistent with project needs and strategies, including but not limited to: communications, training, project progress, risk, change protocols, and strategic development;
• Participates in corporate strategic planning activities and applies project management theory to the organization business challenges;
• Consistently at work and on time & adheres to Policies and Procedures.;
• Performs any other duties assigned by Management.

Who you are

The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job.

• B.Sc. and a master’s degree in a related field. A professional certification is necessary
• Minimum of 7 years on the job experience, at least 2 years in involvement or management of large and complex projects is an added advantage. .
• Strong leadership skills that include the ability to work effectively with project teams and external stakeholders, including national, state, and LGA representatives.
• Good people management skills, skill influencer and collaborative
• Consistently provide practical/relevant ideas and perspectives on process, practice and improvements which may easily be implemented;
• Ability to participate in senior level discussions
• Must have the ability to manage conflicts and resolve problems effectively.
• Exemplary skills with leading and managing multidisciplinary teams, as well as mentoring other team members.
• Excellent interpersonal communication skills, organizational skills and great attention to detail. Must be able to work as a leader and member of a team and possess good problem-solving skills.
• Must possess the ability to organize, instruct and supervise staff while promoting group effort and achievement.
• Must have the ability to manage conflicts and resolve problems effectively.
• Training and presentation experience is preferred.
• Advanced computer skills, including Google Drive, Microsoft Windows and Microsoft Office Suite.

Supervisory Responsibilities:
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Supervises assigned Project Management staff.

Certifications and Licenses

• A project Management (PMI) certification is preferred

Language Ability

• English is the spoken and written language. Fluency in Hausa will be an added advantage.
• Ability to read, analyze and interpret general business periodicals, professional journals, or government regulations.
• Ability to write reports, business correspondence, and procedure manuals. English is the spoken and written language
• Ability to effectively present information and respond to questions from executive and senior managers, employees, the general public and clients/partners

eHA Gender Diversity Statement
At eHealth Africa, diversity is integral to who we are. We value and honor diverse backgrounds and experiences, strive to create inclusive and equitable working environments that promote Learning, Fairness and Opportunities for all.
Above all
We believe strongly in our mission and values, and our teams are most successful when they do also.

• Provide necessary technical support to the project team in developing annual work plans and all technical documents and implementing project activities in accordance with key deadlines;
• Monitors program activities to ensure quality and accuracy of work outcomes vis-à-vis contractual and grant commitments;
• Serves as a resource to the project management team for all inquiries, and issues resolutions for project management, contract budget and remediation, and regulatory document preparation;
• Fosters a project work environment that promotes productivity, innovation, and fairness;
• Provides thought leadership, strategic insight, and clear communications (written and verbal) to program managers on strategy;
• Ensures effective communication and coordination between team members, stakeholders, government agencies and other agencies;
• Ensures quality control mechanisms;
• Provides sound analytical direction to the team to help identify key opportunities and challenges;
• Contributes knowledge and experience of relevant best practices and proposes means of integrating these and ensuring complementarity with the project;
• Provides strategic advice on successful project implementation and possible expansion opportunities;
• Leads on effective planning and reporting (monthly, quarterly, and annually), based on results-based monitoring and evaluation frameworks;
• Ensures effective management of the projects’ resources according to the annual work plan and strategic plan to achieve quality and timely results;
• Monitors financial resources and accounting to ensure accuracy and reliability of financial reporting in line with the budget approved by the donor;
• Works closely with the project team, business representatives, various interdepartmental teams and external vendor(s) and ensures positive relationships are established and maintained;
• Coordinates development of and monitors plans consistent with project needs and strategies, including but not limited to: communications, training, project progress, risk, change protocols, and strategic development;
• Participates in corporate strategic planning activities and applies project management theory to the organization business challenges;
• Consistently at work and on time & adheres to Policies and Procedures.;
• Performs any other duties assigned by Management